Free Access to Salesforce.Field-Service-Consultant.v2025-06-23.q117 with Valid Practice Test (Page 9)

Question 36

time sheet entries can be associated to which two objects? Choose 2 answer

A.assigned resources
B.Work order line item
C.Work order
D.Service resource

Question 37

Universal Containers needs a team to perform periodic maintenance on the most complex products.
Which feature should the Consultant configure to meet this requirement?

A.Required Resource
B.Preferred Resource
C.Service Crew
D.Technicians with Required Skills

Question 38

universal containers operates in a highly regulated industry technician must conduct quarterly inspections for all customers in their region each inspection should be completed within a single visit and include all installed assets on site Which two maintenance plan settings should the consultant recommend?
Choose 2 answers

A.Work order generation method - one work order per asset
B.Work order generation method - one work order line item per asset
C.Service appointment generation method - one service appointment per work order
D.Service appointment generation method - one service appointment per work order line item

Question 39

Northern Trail Outfitters (NTO) wants to automatically dispatch a Technician's next two Service Appointments after the Technician completes their current Service Appointment. NTO wants to be consistent across all of the Service Territories and control the number of Service Appointments that are pushed to the Technician.
What automated processing should the Consultant configure upon Work Order completion to dispatch the next two Appointments?

A.Build a Workflow Rule.
B.Configure an Auto Dispatch Scheduled Job.
C.Create an Apex Trigger.
D.Enable Drip feed Dispatch.

Question 40

A customer makes one appointment for the sales department, and another appointment for the service department. The two appointments should be handled on the same day, but should be created as separate appointments. In addition, theTechnician must complete one appointment before starting the next. The agent wants to make sure these two appointments are scheduled together and in sequence.
Which three things should the Consultant verify to ensure these requirements are met and simultaneous scheduling will occur?
Choose 3 answers

A.The checkbox Use all-or-none scheduling for related appointments in Field Service Settings is selected.
B.The Dependency Type is set to Start After Finish and Same Day on the first service appointment in thedependency.
C.A dependency has been created between the two appointments and the start times are the same.
D.The Same Resource and Same Day fields appear on the Service Appointments page layout.
E.The Complex Work Visualforce page is added to the Service Appointments page

Correct Answer: A,B,D

Use all-or-none scheduling for related appointments is a setting in Field Service Settings that enables or disables the simultaneous scheduling of service appointments that have dependencies[232]. Dependency Type is a field on the Service Appointment object that defines the relationship between two service appointments such as Start After Finish, Start Before Finish, or Finish Before Start[233]. Same Resource and Same Day are fields on the Service Appointment object thatindicate whether two service appointments with dependencies should be assigned to the same resource and scheduled on the same day[234]. Selecting the checkbox Use all- or-none scheduling for related appointments in Field Service Settings, setting the Dependency Type to Start After Finish and Same Day on the first service appointment in the dependency, and making sure the Same Resource and Same Day fields appear on the Service Appointments page layout would allow Universal Containers to ensure that a customer makes one appointment for the sales department, and another appointment for the service department, that should be handled on the same day, but should be created as separate appointments, where the Technician must complete one appointment before startingthe next, and that these two appointments are scheduled together and in sequence by enabling simultaneous scheduling of dependent service appointments, defining the order and timing of the service appointments, and ensuring that the service appointments are assigned to the same resource and scheduled on the same day[235]. Creating a dependency between the two appointments and setting the start times to be the same would not work because it would not ensure that one appointment is completed before startingthe next. Adding the Complex Work Visualforcepage to the Service Appointments page would not work because it is not a feature of Salesforce Field Service. References: https://help.salesforce.com/s/articleView?id=sf.fs_settings_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.fs_service_appointment_dependencies_overview.
htm&type=5https://help.salesforce.com/s/articleView?id=sf.
fs_service_appointment_dependencies_create_edit_delete.htm&type=5

Question 36

Question 37

Question 38

Question 39

Question 40

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