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  1. Home
  2. Salesforce Certification
  3. Health-Cloud-Accredited-Professional Exam
  4. Salesforce.Health-Cloud-Accredited-Professional.v2025-06-30.q100 Dumps
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Question 41

What is the difference between Care Program and Care Plans in Health Cloud? (Choose 1 - Recall concept / Remember.)

Correct Answer: A
According to the Salesforce documentation, care programs and care plans are different concepts in Health Cloud:
Care programs track a patient's overall health journey from enrollment to completion. They provide guidance and support for patients to proactively manage their health by increasing their adherence to treatment plans.
Care plans are practical, actionable steps to support the health of a patient. They break health problems down into doable, trackable actions. They serve as the source of truth for all the individuals involved in the care of a patient. Therefore, option A is correct. Option B is incorrect, because both care programs and care plans can be exposed in a community. Option C is incorrect, because both care programs and care plans can be used by providers, payers, and life sciences companies. Option D is incorrect, because care programs are not a different type of care plan, but a separate object in Health Cloud. Option E is incorrect, because care programs are not an extension of care plans, but a related object in Health Cloud.
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Question 42

Within Health Cloud Console, there are two apps available for use depending on work preferences, which console is available within Lightning Experience?

Correct Answer: A,D
According to the Health Cloud Implementation Guide, Health Cloud - Console is the console that is available within Lightning Experience. It is a customizable workspace that allows users to view and manage multiple records on a single screen.
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Question 43

Bloomington Caregivers has decided to enable Integrated Care Management so that its end users can leverage Health Cloud Assessments. Administrators must now configure their org to be able to use Assessments.
Which three steps should the administrator take as part of the org setup to enable Assessments?

Correct Answer: A,B,E
The three steps that the administrator should take as part of the org setup to enable Assessments are enabling Discovery Framework in Setup, adding the Assessment component to the Patient page, and enabling users to view and complete Assessments. Discovery Framework is a feature that allows the administrator to create and manage assessments in Health Cloud. The Assessment component is a Lightning component that displays the assessments assigned to a patient on their record page. Enabling users to view and complete Assessments requires assigning them the appropriate permission sets and page layouts.
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Question 44

Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team is reporting differences between current Identity Verification business processes and what was built in Health Cloud.
The call center manager has requested the following changes:
* Birth Date be available in results and as an optional verifier, but no longer required for verification purposes
* Add 'Bloomington ID', a custom field on Account, to search results and as a required verifier What should a consultant do to meet these requirements?

Correct Answer: A
To meet the requirements of the call center manager for identity verification, a consultant should do the following:
Add two new Identity Verification Process Field records for 'Bloomington ID'; one with Field Type set to Result Field and one with Field Type set to Required Verifier: This step allows the consultant to add 'Bloomington ID' as a custom field on Account to the identity verification process. The Result Field record type makes the field appear in the search results, while the Required Verifier record type makes the field mandatory for verification purposes5.
Change the Birth Date record with Field Type value Required Verifier to Optional Verifier: This step allows the consultant to change the status of Birth Date from a required field to an optional field for verification purposes. The Optional Verifier record type makes the field appear in the verification screen, but does not require a match for verification6. Adding 'Bloomington ID' to the picklist choices within the Identity Verification flow, removing Birth Date from the required fields picklist, adding Birth Date to the optional verifiers picklist, deleting Birth Date record, or adding new record to Lightning component parameters are not valid steps for this task.
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Question 45

When Setting Up Intelligent Sales, which three types of record should be a ....................
Records can be Created? (Choose Three)

Correct Answer: A,B,D
According to the Salesforce documentation1, when setting up Intelligent Sales in Health Cloud, you need to create records for accounts, contacts, and locations. Accounts represent the organizations or individuals that you sell to, such as hospitals, clinics, or pharmacies. Contacts represent the people who work at those accounts, such as physicians, nurses, or pharmacists. Locations represent the physical places where you visit your contacts, such as offices, wards, or labs1.
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