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  1. Home
  2. Salesforce Certification
  3. Health-Cloud-Accredited-Professional Exam
  4. Salesforce.Health-Cloud-Accredited-Professional.v2025-06-30.q100 Dumps
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Question 21

Bloomington Caregivers uses Health Cloud and has an integration setup with an external payer system.
Which three business level APIs should a consultant recommend to help the payer organization electronically receive requests for services?

Correct Answer: B,C,E
To help the payer organization electronically receive requests for services from Bloomington Caregivers, a consultant should recommend the following business level APIs:
Prior Authorization API: This API allows Bloomington Caregivers to create requests for prior authorization for services that require approval from the payer organization. The API also allows Bloomington Caregivers to update or cancel existing requests or query the status of requests9.
Care Services API: This API allows Bloomington Caregivers to create requests for care services that are covered by the payer organization's benefit plans. The API also allows Bloomington Caregivers to update or cancel existing requests or query the status of requests10.
Referral Request API: This API allows Bloomington Caregivers to create requests for referrals to other providers that are part of the payer organization's network. The API also allows Bloomington Caregivers to update or cancel existing requests or query the status of requests11. Admission, Discharge, and Transfer (ADT) API or Benefit Verification API are not business level APIs that can fulfill this requirement.
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Question 22

Bloomington Caregivers want to offer its patients remote monitoring to bring data from patient devices into Health Cloud.
Which set of records should an administrator populate to implement this functionality?

Correct Answer: C
To enable Bloomington Caregivers to offer remote monitoring and integrate patient device data into Salesforce Health Cloud, an administrator should configure the following records:
Units of Measure:
Purpose: Define the measurement units for various health metrics (e.g., kilograms for weight, mmHg for blood pressure).
Configuration: Create records in the UnitOfMeasure object to standardize how data from patient devices is interpreted and displayed.
Remote Monitoring Device Types:
Purpose: Catalog the types of devices patients use for remote monitoring (e.g., glucometers, heart rate monitors).
Configuration: Define device types to manage and organize incoming data effectively.
Care Observations:
Purpose: Record and store the health metrics and observations collected from patient devices.
Configuration: Utilize the CareObservation object to capture data such as blood glucose readings or heart rate measurements.
Code Sets:
Purpose: Standardize the types of health metrics being monitored (e.g., defining what constitutes a blood glucose measurement).
Configuration: Create code sets to ensure consistency in data categorization and reporting.
Implementation Steps:
Set Up Remote Monitoring in Health Cloud:
Navigate to Health Cloud settings to configure remote monitoring features.
Create code sets for each health metric to be monitored.
Define units of measure corresponding to these code sets.
Establish care observations to capture and store incoming data.
Configure remote monitoring device types to manage various patient devices.
By setting up these records, Bloomington Caregivers can effectively implement remote monitoring, allowing seamless integration of patient device data into Health Cloud. This setup facilitates real-time health data tracking, enhancing patient care and engagement.
Reference:
Set Up Remote Monitoring in Health Cloud
Remote Monitoring and Device Registration Data Model
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Question 23

Service cloud organization is migrating to health cloud, and only certain teams of users have health cloud use cases .Which users are......
health cloud permission set licences.
What three types of ancillary information can be included in a single care request.

Correct Answer: B,C,D
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Question 24

A customer compliance department requires encryption at rest, notification of activities, and extensive field tracking.
What are some key considerations and recommended practices for supporting compliance in Salesforce?

Correct Answer: C
Salesforce Shield provides the necessary tools to meet the compliance requirements of encryption at rest, activity notifications, and extensive field tracking. Below are the key considerations and practices:
Enable Salesforce Shield:
Platform Encryption: Encrypt sensitive data at rest to comply with regulations such as HIPAA and GDPR.
Field Audit Trail: Tracks changes to data, offering up to 10 years of historical data retention for auditing purposes.
Event Monitoring: Monitors user activities such as logins, data exports, and API calls to detect and respond to potential security threats.
Configure Data Classification:
Assign data sensitivity levels to fields (e.g., "Confidential," "Restricted") to help manage compliance requirements.
Use Event Monitoring:
Tracks user actions and system usage to ensure transparency and accountability, which is essential for audits.
Why Other Options Are Incorrect:
A: Security Health Check and Data Loss Prevention policies are useful but do not address encryption or comprehensive compliance tracking.
B: Two-factor authentication enhances security but does not address monitoring or extensive field tracking.
D: Role hierarchy and IP restrictions control access but do not address encryption, tracking, or activity monitoring.
Reference:
Salesforce Shield Overview
Event Monitoring Documentation
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Question 25

Clinicians want to see an overview of the patient's life, like Starting a New Job, Birth of a Baby, Divorce, etC. to understand the patient better and help them with a personalized care plan. What should the administrator configure in the Health Cloud so the clinicians can access this information in one place?

Correct Answer: B
According to the Health Cloud Implementation Guide, Life Events are a feature in Health Cloud that allow clinicians to see an overview of the patient's life, such as Starting a New Job, Birth of a Baby, Divorce, etc. Life Events help clinicians understand the patient better and help them with a personalized care plan. Life Events can be added to the patient's timeline or life map. Life Goals, Household Map, Milestones, and Life Map are not features that show the patient's life events.
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