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  1. Home
  2. Salesforce Certification
  3. Health-Cloud-Accredited-Professional Exam
  4. Salesforce.Health-Cloud-Accredited-Professional.v2025-06-30.q100 Dumps
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Question 16

Which Salesforce Product allows encryption of Protected Health Information (PHI) data at rest to enhance Health Cloud?

Correct Answer: A
Shield is a Salesforce product that allows encryption of protected health information (PHI) data at rest to enhance Health Cloud2. Shield Platform Encryption encrypts sensitive data at rest without compromising critical platform functionality. It helps you address privacy policies, regulatory requirements, and contractual obligations for data protection2.
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Question 17

A provider uses an external appointment management system. The default solution provided by Health Cloud is not viable for the provider.
How should a consultant implement a robust system for the provider?

Correct Answer: D
When the default appointment management solutions in Salesforce Health Cloud are not viable, leveraging a prebuilt package from an Independent Software Vendor (ISV) is the most robust and efficient solution. These packages are designed to integrate seamlessly with Health Cloud, offering advanced features that meet specific requirements like external appointment scheduling.
Why ISV Packages Are Recommended:
Purpose-Built: Designed for healthcare providers, these packages address appointment management complexities out of the box.
Seamless Integration: Built on Salesforce, these solutions are easily customizable and work with existing Health Cloud features.
Scalability: Offers long-term adaptability for growing healthcare organizations.
Why Other Options Are Incorrect:
Apex Class and Intelligent Appointment Management: Requires custom development, which can be costly and time-consuming.
EHR Routing System: External EHR systems often require complex integrations and may not align with Health Cloud workflows.
Custom FHIR Adapter: FHIR Adapters are typically used for clinical data exchange, not appointment management.
Reference:
ISV Solutions for Salesforce Health Cloud
Salesforce Health Cloud Appointment Management
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Question 18

A medical device organization needs to track account information and its geographical details to provide information to representatives onsite. Which three objects support this scenario?
Choose 3 answer

Correct Answer: A,B,C
To track account information and its geographical details, the following objects in Salesforce Health Cloud support the scenario:
Location:
Represents the physical location of a healthcare facility, such as a hospital or clinic.
Tracks details like address, contact information, and geocoordinates for mapping purposes.
Facilitates integration with tools for location-based services or routing.
Healthcare Facility:
Represents the organizational entity (e.g., hospital, clinic, or medical practice).
Stores information about the type of facility, services offered, and affiliations with healthcare networks.
Facility Address:
Stores detailed address information specific to a healthcare facility.
Enables differentiation between multiple addresses for the same facility, such as billing and physical addresses.
Why Not the Other Options?
D . Clinic Location: This object is not part of Health Cloud's standard data model.
E . Account: While Account is central to tracking organization details, it does not specifically address geographical details.
Use Case Implementation: By combining Location, Healthcare Facility, and Facility Address objects, organizations can provide comprehensive geographical and organizational data to representatives, enabling efficient onsite operations.
Reference:
Health Cloud Data Model Documentation
Geolocation Features in Salesforce
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Question 19

In which two ways can Makana health service administrator prevent unauthorized users accessing the data?(choose two)

Correct Answer: C,D
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Question 20

What is Health Cloud? (Choose two.)

Correct Answer: A,C
According to the Salesforce documentation, Health Cloud is a health IT solution that helps healthcare organizations deliver personalized and collaborative care across every touchpoint. Some of the characteristics of Health Cloud are:
Health Cloud is an engagement layer that connects patients, providers, payers, and partners on a single platform. It enables seamless communication and collaboration across the healthcare ecosystem.
Health Cloud is part managed package and part core services. The managed package contains custom objects, fields, tabs, apps, components, and more that are specific to healthcare use cases. The core services include standard Salesforce features and functionality that are available across all Salesforce products.
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