Which of the following capabilities of the provider search would a customer service Agent use to help payers to find the right provider? (Choose Three.

• A.Use provider search in an unauthenticated community page
• B.Use custom fields defined in healthcare provider and healthcare Practitioner Facility entities as part of the search provider.
• C.Control the list of the fields displayed in the search panel and search results
• D.Use Provider search in an authenticated community page
• E.Use custom fields defined in any entities within the Provider data model in Health cloud as part of the search component.

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A Health Cloud administrator is working on a call center implementation and has to ensure that the phone numbers passing through the CTI settings display the matching contact record via Screen Pop. Which custom metadata type within Health Cloud should the administrator update to achieve this requirement?

• A.Flow Session Setting -> CallCenterFlow
• B.Feature Flag Setting -> CTIDriverSetting
• C.Job Flow Setting -> ConsoleDisplayValue
• D.Health Cloud Setting -> HcFeatureDriver

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Which entity in Health cloud is used to store the details of a vaccine being administrated?

• A.Procedure
• B.Encounter
• C.Medication
• D.Patient Immunization

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What is the best practice when transitioning an org from Service Cloud to HC?

• A.Approach depends on how each customer uses their org. Any other options may be used.
• B.Put HC use cases in a new org, leave only Service Cloud use cases in an existing org.
• C.Migrate the entire org in place.
• D.Build out HC capabilities in a new org, then migrate all users and data.

Correct Answer: A

Reference and details below.

According to the Health Cloud Implementation Guide, the best practice when transitioning an org from Service Cloud to Health Cloud is to approach it depending on how each customer uses their org. There is no one-size-fits-all solution for migrating from Service Cloud to Health Cloud, as each customer may have different requirements, use cases, and data models. Therefore, any of the other options may be used depending on the customer's needs and preferences.

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Which of the standard objects are included in the Care Plan Data Model?

• A.Crae programs,Product,Patients
• B.Life Events
• C.Benifts,Barriers,Provider Education
• D.Case,Problems,Goals,Tasks,Care Plan Templates

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