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  1. Home
  2. Salesforce Certification
  3. Health-Cloud-Accredited-Professional Exam
  4. Salesforce.Health-Cloud-Accredited-Professional.v2025-06-30.q100 Dumps
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Question 31

Which permission set is needed to grant users readaccess to health insurance records and also create, read and update access to Utilization Management records?

Correct Answer: A
Explanation
Reference and details below.
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Question 32

The Salesforce administrator for ABC Policies Inc, a Health Care Payer Organization, would like to enable the members to enroll in and out of Care Program multiple times. Where, within Health Cloud Settings, should a Health Cloud administrator make changes to accomplish this requirement?

Correct Answer: A
Reference and details below.

According to the Health Cloud Implementation Guide, Program Enrollee Settings is the place within Health Cloud Settings where a Health Cloud administrator can make changes to accomplish the requirement of enabling the members to enroll in and out of Care Program multiple times. Program Enrollee Settings allow the administrator to configure how members can be enrolled in or removed from care programs, such as allowing multiple enrollments, setting enrollment statuses, and defining enrollment criteria. Care Program Settings, Health Cloud Settings, and Care Request Settings are not places where the administrator can make changes to enable multiple enrollments.
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Question 33

A customer wants to view a patient's health conditions and clinical encounters as a sequence patient's Person Account page.
What should a consultant do to achieve this using the Enhanced Timeline functionality?

Correct Answer: C
To use the Enhanced Timeline functionality, a consultant needs to create a new Timeline View Configuration record and specify the object, fields, and filters for the timeline view. This allows the customer to view a patient's health conditions and clinical encounters as a sequence on the patient's Person Account page. Cloning the HCTimeline FlexCard, adding a record to the HealthCloudTimelineConfig custom setting, or creating a new Timeline record within Setup are not required for this functionality1.
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Question 34

Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team is reporting differences between current Identity Verification business processes and what was built in Health Cloud.
The call center manager has requested the following changes:
* Birth Date be available in results and as an optional verifier, but no longer required for verification purposes
* Add 'Bloomington ID', a custom field on Account, to search results and as a required verifier What should a consultant do to meet these requirements?

Correct Answer: C
In Salesforce Health Cloud, Identity Verification Processes allow you to configure how patient or contact identities are verified during interactions. The requirements from the call center team involve modifying the verification process to:
Include "Bloomington ID":
This custom field should be added as a required verifier and also included in search results.
Modify "Birth Date":
Remove it as a required verifier while keeping it available as an optional verifier in the process.
Steps to Implement the Solution:
Add Two New Identity Verification Process Field Records for 'Bloomington ID':
Field Type: Result Field: Ensures the field appears in the search results.
Field Type: Required Verifier: Makes this field mandatory for identity verification.
Modify Birth Date Record:
Update the existing record for Birth Date by changing its Field Type from "Required Verifier" to "Optional Verifier." This adjustment makes the field optional in the verification process.
This approach ensures the flexibility and compliance requested by the call center manager while aligning with Salesforce Health Cloud's configurable Identity Verification features.
Reference:
Administer Health Cloud
Flow Builder Documentation for Identity Verification
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Question 35

Which three types of customizations can be managed through the Health Cloud Admin app? (Choose three.)

Correct Answer: A,B,C
Explanation
Reference and details below.
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