The admin at uBHMBon tamers has been getting complaints from sales reps about duplicate Leads ... Salesforce. The admin has already set up a matching rule for Leads.
What should the consultant recommend to resolve the issue?

• A.Change the criteria for the standard Contact matching rule.
• B.Confirm the custom matching rule is activated.
• C.Confirm the standard matching rule is inactivated.
• D.Change the criteria for the standard Lead matching rule.

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A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers

• A.Enable Work Orders.
• B.Configure Service Contracts.
• C.Set up Milestones.
• D.Create an Entitlement Process.

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Each product engineer at Cloud Kicks supports 3 specific product lines. There are three product lines. Sales reps sell all the company's product lines; Sales management wants the appropriate product engineer automatically assigned to any new Opportunity for their product line with Read-Only rights.
What are two actions the consultant can take to meet the requirement?
Choose 2 answers

• A.Enable Default Account Teams for each product line.
• B.Enable Default Opportunity Teams for the Opportunity.
• C.Create criteria-based opportunity sharing rules for each product line.
• D.Manually assign a product-specific role to each product engineer.

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Universal Containers uses contracts in Salesforce to record fixed pricing structures from closed won
opportunities. The contracts expire throughout the year. To ensure the company is not missing Potential
renewal revenue, sales management wants to implement the following Process, 30 days before a contract is
due to expire, a lead is automatically created with contract renewal as the source. All leads go to a pre-sales
team who qualify and convert them to opportunities. When leads are converted to opportunities and
closed/won, an alert is sent to the account team. What features of Salesforce should a consultant use to meet
this requirement?

• A.Lead assignment, Apex, and opportunity assignment.
• B.Workflow, reports, queues, and lead assignment.
• C.Apex, workflow, lead assignment, and queues.

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Northern Trail Outfitters has its sales support team enter new prospecting leads for sales representatives. Which three actions should be implemented to enforce data quality and accuracy once the new lead has been qualified and the opportunity has been created to track the deal? Choose 3 answers

• A.Map custom fields to corresponding opportunity fields
• B.Enable validation rules on the opportunity
• C.Create an Apex trigger to perform data quality checks.
• D.Enable validation rules on the lead
• E.Enable the lead conversion permission

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