Which of the following descriptions best describe Knowledge?

• A.A data enrichment tool that maintains updated data
• B.A tool for extending pricing proposals to customers
• C.A collaboration tool
• D.A content management tool for users who seek information
• E.A library that allowsaccess to documents

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Cloud Kicks' sales productivity is on the decline, while its competitors are doing great. The Consultant has suggested Einstein Opportunity Insights. Which three insights can this provide? Choose 3:

• A.Opportunity Representative Score
• B.Sentiment Analysis
• C.Deal Prediction
• D.Follow-up reminders
• E.Key Moments

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Cloud Kicks (CK) has an external enterprise resource planning (ERP) system that stores product order information. CK wants to view those orders as a related list on the account record in real time.
Which best practice should the consultant recommend?

• A.Implement Salesforce Connect and an external object to get real-time product order information, and add the external object as a related fist on the Account.
• B.Create a Lightning component, and get the real-time product order information from ERP using REST integration.
• C.Implement Salesforce-to-Salesforce to get real-time product order information, and add it as a related list on the Account.
• D.Create external object product onto" information in Salesforce, run a nightly batch to get details from ERP, and add the external object as a related fist on the Account.

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CORRECT TEXT
If a lead that has been campaigned to decides to proceed with an opportunity, how is this information tracked through the sales life-cycle?

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Universal Containers needs the ability to associate installed products at an account to specific cases. Those installed products contain information on the account's contracted Service Level Agreement (SLA) as well as the installed product serial number. Which approach should Universal Containers consider implementing to best satisfy these requirements?

• A.Create a lookup object to the contract record
• B.Use the standard Opportunity relationship
• C.Create a lookup to a custom object for the installed product
• D.Use the standard Asset relationship

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