Universal Container (UC) wants all full-time internal employees to be able to view all leads. A subset of employees should also be able to see leads.
Which organization default (OWD) approach should an architect recommend that will help US implement these requirement?

• A.Implement a Public Read/write/Transfer OWD on Lead.
• B.Implement a Private OWD on Lead.
• C.Implement a Public Read/write OWD on Lead
• D.Implement a Public Read only OWD on Lead

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A sales rep at Universal Containers (UC) is a member of the Default Opportunity team for an account manager. The account manager created an opportunity and the sales rep is added to that Opportunity team.
The sales rep is complaining about no longer having access to an opportunity record that the sales rep was helping with.
What is the cause of this problem?

• A.The Sales rep was removed from the Opportunity team in another opportunity record of the same account.
• B.The Sales rep was manually removed from the Opportunity team.
• C.The opportunity owner can enable/disable if the "Default Opportunity team" is able to access the record
• D.The Account team was changed and consequently the Opportunity team members were replaced by the Account team members.

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Universal containers (UC) service reps are assigned to a profile which has ''View All'' in Case object..
To make sure service reps have access to all relevant information to attend to customer requests, which Architect consider?
Choose 2 answers

• A.Service reps will NOT able to access to Contact records if they are controlled by Parent.
• B.Service reps will be able to access to Contact records if they are Controlled by Parent.
• C.Service reps will be able to access to Contact records due to Implicit Sharing.
• D.Service reps will NOT able to access to Contact records because Account OWD is private

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Universal Containers has recently implemented an integration that is populating 50 custom fields on the account object. They would like these fields to be available to Managers for reporting but do not want them to clutter the page layouts. What should the Architect recommend as a solution?

• A.Add the fields to the Managers' Account Page Layout; mark the page layout section as Collapsed.
• B.Grant the Managers access to the fields using a Role-Based Sharing Rule; leave them hidden on the page layout.
• C.Add the fields to a Custom Report; grant the Managers' Role access to the report folder.
• D.Grant Managers access to the fields using Field-Level Security; do not add them to a page layout.

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A sales representative at Universal Containers needs assistance from specific product managers when selling certain deals. Product managers do not have access to opportunities they don't own, as the sharing model is Private, but need to gain access when they are assisting with a specific deal. How can an Architect accomplish the requirement?

• A.Create a sharing rule to allow the product manager to access the opportunity.
• B.Enable opportunity teams and allow users to add the product manager.
• C.Enable account team and allow users to add the product manager.
• D.Use similar opportunities to share opportunities related to the product manager.

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