During the enablement discovery call, your client confirmed that organization-wide communications are announced to employees by the executive leadership team. Subsequent communications are sent by department and/or director-level leadership with the expectation that they will optimize communications to align with the change management needs of their departments.
Which recommendation should be included in your client's Communication Plan to meet these needs?

• A.Designate a department Slack channel dedicated to Slack announcements for each department at the organization.
• B.Do not allow threading in any announcement channels.
• C.Identify one stakeholder to facilitate general communications, as well as others to carry out department- specific communications.
• D.Create both custom emojis and workflows that can be used to gauge employee sentiment and feedback.

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A fast-growing tech startup is adopting Slack and requires a role dedicated to day-to-day management of Slack workspaces, including user permissions and channel settings, but not requiring access to sensitive billing information. Which role should they assign?

• A.Org Owner, responsible for overall organizational settings in Slack
• B.Workspace Admin, tasked with managing daily operations within specific workspaces
• C.Guest Admin, focusing on managing guest accounts and permissions
• D.Org Admin, overseeing administrative settings across multiple workspaces

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Your client firmly believes that a great onboarding experience sets employees up for success. The client wants to start the process with a warm welcome in Slack where new employees can share fun and important information with their new coworkers.
What is an ideal and automated onboarding experience in Slack for new employees?

• A.New employees receive a welcome bot message and are prompted to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.
• B.New employees are prompted by their managers to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.
• C.New employees receive a message from their manager asking for the new employee to post an introduction to a company-wide #welcome channel.
• D.New employees receive a private welcome bot message congratulating them on joining the team at BestHR with some important information to get started.

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If a client needs specific custom integrations developed for their Slack workspace, who should ideally take on this task?

• A.The Slack team, as they have comprehensive knowledge of the Slack API and its capabilities
• B.The client's internal development team, since they understand their own systems better than anyone else
• C.The Partner's development team, in collaboration with the client's technical team for specifications and requirements
• D.An independent contractor hired specifically for this purpose

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A user is experiencing difficulty in searching for specific information within Slack channels. What would be an effective solution to improve their search experience?

• A.Advise the user to upgrade their Slack account for better search capabilities
• B.Suggest using specific keywords, filters, and advanced search operators in Slack's search function
• C.Recommend that they manually scroll through each channel's history to find the information
• D.Instruct the user to ask colleagues to resend the information instead of using Slack's search feature

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