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  1. Home
  2. Salesforce Certification
  3. Slack-Con-201 Exam
  4. Salesforce.Slack-Con-201.v2026-07-06.q88 Dumps
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Question 46

You are designing your client's grid recommendation. They are currently switching between multiple workspaces and often report feeling overwhelmed.
Which best practice will be most effective to decrease the movement between channels?

Correct Answer: D
The correct answer is D . The scenario says users are switching between multiple workspaces and feeling overwhelmed. The most effective grid-design recommendation is to apply the 80/20 rule , where users spend most of their time in a primary workspace and only move into additional workspaces for specific, intentional needs. This reduces cognitive load, lowers context switching, and gives users a clearer home base for daily work. Option A is a good design principle, but it is broad and does not directly solve the user behavior problem of frequent workspace movement. Option B is important for scalability, but future growth planning does not immediately reduce workspace-switching friction. Option C, multi-workspace channels, can help certain cross-functional conversations span workspaces, but it is not the best overarching practice for reducing user overwhelm across the grid. The primary-workspace model gives the user a predictable operating pattern:
most work happens in one main workspace, while additional workspaces are exceptions for specialized collaboration.
Reference topic: Grid Design - workspace movement reduction, 80/20 rule, primary workspace model, user experience, and Enterprise Grid usability.
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Question 47

A company is integrating Slack into their workflow. They want to ensure that teams are using Slack efficiently and adhering to company policies. What is the best practice for achieving this?

Correct Answer: B
Regular training sessions ensure that team members are up-to-date with the latest features and best practices. A dedicated channel for Slack tips provides a centralized place for ongoing education and support, fostering efficient and policy-compliant use of the platform.
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Question 48

You are a consultant working with an Enterprise Grid plan client. Your client's Slack Org Admin wants to derive insights for governing Slack as their business grows and matures.
What is the primary tool for Org Admins to monitor and ensure that Slack is driving value?

Correct Answer: C
The correct answer is C . Org Admins on Enterprise Grid need a centralized view of adoption, activity, and usage trends across the organization. The org-level analytics dashboard is the primary administrative tool for monitoring whether Slack is driving value as the business grows. It helps admins understand membership, channel activity, message activity, and broader usage patterns that inform governance, enablement, and adoption decisions. Option A, Slack's analytics Web APIs, can be useful for advanced reporting or custom analysis, but it is not the primary admin-facing tool for routine governance monitoring. Option B is incorrect because SCIM is related to identity provisioning and user lifecycle management, not Slack value measurement. Option D is too narrow; member-level analytics do not provide the org-wide governance view needed by an Org Admin. This question is testing the distinction between operational administration and analytics-led governance. For Enterprise Grid maturity, admins should use org-level analytics to identify adoption gaps, inactive areas, overgrown workspaces, and opportunities for targeted enablement.
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Question 49

What considerations should you take into account as you tailor your learning plan for your client?

Correct Answer: D
The correct answer is D. A strong Slack learning plan must be tailored to the client's current Slack maturity, audience size, admin/user mix, geographic distribution, and language needs. The client's current use of Slack determines whether training should focus on basic navigation, behavior change, migration differences, advanced workflows, or admin operations. The number of Admins and Users affects scale, delivery method, scheduling, and whether enablement should include live training, videos, office hours, documentation, champions, or self-serve resources. Time zones and languages are critical for global rollout planning because a single live session may exclude entire regions or reduce training effectiveness. Option A incorrectly includes the brand of video conferencing tool, which is not a primary design consideration. Option B includes cloud storage, which may be relevant for integrations but not core learning-plan tailoring. Option C again overweights video conferencing brand and omits time zones/languages. The consultant should design enablement around user population, Slack maturity, and accessibility across regions.
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Question 50

A company is restructuring its Slack workspace and wants to ensure that channels are easily identifiable and organized. What is the best practice they should be advised to follow regarding channel naming?

Correct Answer: B
Implementing a standardized naming convention based on team or project names helps in easily identifying the purpose of each channel, facilitating better organization and navigation in the workspace.
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