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  1. Home
  2. Salesforce Certification
  3. Slack-Con-201 Exam
  4. Salesforce.Slack-Con-201.v2026-07-06.q88 Dumps
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Question 1

A newly formed company is setting up Slack and wants to foster a collaborative environment while also maintaining a level of organization in their communications. What channel management setting should they implement?

Correct Answer: B
This approach ensures that there is a structured foundation for communication (with essential channels) while providing flexibility for department-specific needs, thereby fostering both organization and collaboration.
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Question 2

In a startup environment, how should the Slack learning curriculum be executed to ensure that the rapidly changing team is able to keep up with Slack's functionalities?

Correct Answer: A
For a startup with a rapidly changing team, implementing an ongoing learning program is crucial.
Regularly updated training sessions accommodate new Slack features and adapt to the evolving team dynamics. This approach ensures that all team members, regardless of when they join, receive up-to-date training that is relevant to their work with Slack.
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Question 3

A large corporation with a diverse employee base is adopting Slack. What approach should be taken in designing a learning curriculum for these users to ensure comprehensive understanding and adoption of the platform?

Correct Answer: A
Designing a diverse learning curriculum that begins with basic functionalities and progresses to more advanced features, while also being tailored to specific department needs and user roles, ensures a comprehensive and effective learning experience. This approach accommodates varying levels of tech proficiency and job-specific requirements, promoting thorough understanding and adoption of Slack across the corporation.
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Question 4

An attendee at one of your training sessions wants to learn more about using Slack. They don't have a specific topic in mind and want to learn more about the tool at their own pace.
What do you recommend to this attendee?

Correct Answer: A
The correct answer is A . The attendee has a broad, self-paced learning need and does not have a specific issue or admin-level objective. The Slack Help Center is the best recommendation because it provides official, searchable, user-friendly learning material across Slack basics, messages, channels, notifications, huddles, files, search, accessibility, workflows, and workspace usage. Option B is not appropriate because the help desk should be used for support issues, access problems, or organization-specific troubleshooting, not general open-ended learning. Option C is too advanced and misaligned because the Slack Admin Certification Prep Course is for administrative and certification readiness, not basic end-user exploration. Option D is also inefficient because Slack Admins should not become the default route for general self-paced learning questions. The correct enablement model teaches users where to find official resources so they can continue learning independently after training. This scales better and prevents unnecessary support load on admins and IT teams.
Reference topic: Learning and Enablement - self-paced learning, Slack Help Center, end-user resources, scalable support behavior, and post-training enablement.
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Question 5

You will be supporting the discussion around approval policies for apps and external collaboration for a client that has been using Slack for three years. You need to identify the right people on the client side to be involved.
What is the best question to ask to better understand who should take part in the discussion?

Correct Answer: A
The correct answer is A. Approval policies for apps and external collaboration are governance and policy decisions, so the right stakeholders are the people responsible for Slack policies and settings. This may include Org Owners, Org Admins, security, compliance, legal, IT, or collaboration platform owners depending on the client's operating model. Option B is too narrow because the head of IT may not own Slack-specific policy decisions, especially in a mature Slack environment where security, compliance, or collaboration governance may share responsibility. Option C is misaligned because communication and learning stakeholders are important for rollout messaging and enablement, not app approval or Slack Connect policy decisions. Option D is also insufficient because superusers understand usage patterns but usually do not own enterprise policy decisions. The consultant should identify decision-makers by responsibility, not title alone. Asking who owns policies and settings ensures the correct people attend the discussion and prevents policy decisions from being made by stakeholders without proper authority.
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