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  1. Home
  2. Salesforce Certification
  3. Slack-Con-201 Exam
  4. Salesforce.Slack-Con-201.v2026-07-06.q88 Dumps
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Question 36

You have a Slack Connect channel created with your client for your current engagement. Your client is new to Slack and wants to ensure that important information is easily accessible rather than searching within the channel.
What should you advise your client do to accomplish this?

Correct Answer: A
The correct answer is A . Pins and bookmarks are the right tools for making important information easily accessible in a Slack channel. Pinned messages help preserve key posts such as decisions, instructions, launch notes, or status summaries. Bookmarks provide persistent access to important documents, project plans, trackers, meeting notes, or external resources directly from the channel header. This is especially useful for a Slack Connect channel with a client because both teams need a shared, low-friction way to find engagement- critical material without repeatedly searching the conversation history. Option B may reduce noise, but it does not create a structured information-access method. Option C is poor Slack etiquette and would create unnecessary notifications. Option D is actively harmful because threads help organize discussion around specific messages; disabling or avoiding them would make the channel noisier, not clearer. A well-managed engagement channel should use pins, bookmarks, clear channel purpose, and disciplined threading.
Reference topic: Channel Strategy - Slack Connect channel hygiene, pinned messages, channel bookmarks, client engagement channels, and information discoverability.
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Question 37

What is one possible reason a client would pursue a grid migration?

Correct Answer: B
The correct answer is B . A major reason for moving to Enterprise Grid is to centralize governance across multiple workspaces. Enterprise Grid allows an organization to manage policies, security controls, identity settings, app governance, and administrative structures at the organization level instead of managing each workspace independently. This becomes important when a company has several Slack workspaces and wants consistent controls, standardized access, centralized compliance, and a unified operating model. Option A is incorrect because Slack Connect is not exclusive to Enterprise Grid; it can be used on paid Slack plans, so it is not the strongest reason for a grid migration. Option C is also not specific to Enterprise Grid because workflows and app integrations are available outside Grid. Option D describes a type of migration scenario, but it is not the core business reason a client would pursue Enterprise Grid. The exam is testing whether the consultant understands the strategic value of Grid: enterprise-scale governance and centralized administration across workspaces.
Reference topic: Delivery and Migration - Enterprise Grid migration rationale, centralized policies, shared settings, multi-workspace governance, and enterprise administration.
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Question 38

If unexpected challenges arise during the Slack migration, impacting the migration schedule, how should this be communicated to the stakeholders?

Correct Answer: D
When unexpected challenges arise, it's important to promptly inform stakeholders. Providing detailed information about the issue and the steps being taken to address it helps maintain trust and allows for collaborative problem-solving. This approach ensures transparency and allows stakeholders to understand and adjust to any changes in the migration schedule.
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Question 39

You are a Slack Consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner.
By default, who within your client's organization has the appropriate permissions to approve Slack Connect channel requests to work with the external partner?

Correct Answer: B
The correct answer is B . On Enterprise Grid, Slack Connect governance is handled at the organization level unless the organization changes the default permissions. Approving requests to collaborate with external organizations is not merely a workspace-local activity because Slack Connect affects external collaboration, data exposure, compliance boundaries, and organization-wide security posture. Org Owners and Org Admins are the appropriate default roles because they have the administrative authority to manage external collaboration settings and approve cross-organization channel relationships. Option A is too narrow because Org Owners also have approval authority. Option C is also too narrow because Org Admins participate in this administrative control. Option D is incorrect because Workspace Admins and Workspace Owners operate at the workspace level and do not, by default, own the enterprise-wide approval boundary for Slack Connect channel requests. The tested principle is that external collaboration on Enterprise Grid must be governed through centralized org-level roles unless the policy is intentionally modified.
Reference topic: Policies and Settings - Slack Connect permissions, Enterprise Grid external collaboration controls, Org Owner/Admin authority, and approval governance.
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Question 40

What can you do to prevent the creation of duplicate users as a result of a grid migration?

Correct Answer: C
The correct answer is C . Duplicate user creation during a grid migration is commonly tied to identity mismatch. Slack must be able to match migrating users to the correct enterprise identity, and the most important identifier in this context is the user's email address. Ensuring that users' Slack email addresses match their SSO identity reduces the chance that Slack treats the same person as separate accounts during migration. Option A is incorrect because promoting guests to full members does not solve identity matching and may increase access risk. Option B is wrong because requiring login with an existing email and password does not address SSO alignment and is not the best migration control. Option D is also incorrect because usernames are not the primary identity-matching control for Enterprise Grid migration. The consultant should focus on pre-migration identity hygiene: validate email addresses, align with SSO, resolve duplicate or stale accounts, and coordinate with identity administrators before migration execution.
Reference topic: Delivery and Migration - Enterprise Grid migration preparation, duplicate-user prevention, SSO alignment, identity hygiene, and user account matching.
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