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  1. Home
  2. Salesforce Certification
  3. Slack-Con-201 Exam
  4. Salesforce.Slack-Con-201.v2026-07-06.q88 Dumps
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Question 31

According to best practices, how often should you recommend that your client conduct a Slack policies and settings review to ensure that those policies and settings are driving the intended results?

Correct Answer: A
The best answer is Quarterly . Policies and settings should be reviewed on a predictable cadence because Slack governance is not a one-time configuration task. As user behavior, app usage, external collaboration, compliance requirements, and business structure change, the client must validate whether the current settings still support the intended operating model. Quarterly is frequent enough to identify drift before it becomes operational risk, but not so frequent that the review becomes administratively noisy. Monthly reviews are usually excessive unless the organization is in an active launch or remediation phase. Ad hoc reviews are reactive and create inconsistent governance. Annual reviews are too slow for a collaboration platform where workspace, channel, app, and Slack Connect usage can change rapidly. The Salesforce Slack Consultant domain structure treats Policies and Settings as a major exam area, reinforcing that governance controls must be designed, monitored, and adjusted throughout the lifecycle of the Slack program.
Reference topic: Policies and Settings - governance cadence, settings validation, risk control, and operating model alignment.
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Question 32

You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?

Correct Answer: A
The correct answer is A . Admin enablement must be tailored to the actual roles, permissions, and governance model configured for the client. If Workspace Admins do not have permission to approve app requests, then app approval content cannot be delivered as if those admins can perform that task. The proper consultant action is to consult with the learning lead and decide whether app approvals should be covered conceptually, excluded, or redirected to the correct audience such as Org Owners or Org Admins. Option B is weak because it delivers generic content that does not match the client's configured permissions and may create confusion.
Option C is too aggressive because the training audience should not be changed without validating the learning plan and stakeholder expectations. Option D is outside the enablement role; the consultant should not push a configuration change merely to match standard training material. The curriculum must follow the client's operating model, not the other way around.
Reference topic: Learning and Enablement - role-based admin training, permission-aware curriculum design, stakeholder alignment, and Admin Essentials customization.
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Question 33

Your client is planning to migrate their communication from a traditional email system to Slack.
They are concerned about ensuring a smooth transition for all team members while maintaining productivity. What is the best practice for this migration?

Correct Answer: B
Introducing Slack to a small group of users first allows for a more controlled and manageable transition. It provides an opportunity to gather feedback, make adjustments, and create best practices before rolling out to the entire organization. This phased approach reduces the risk of disruption and increases the chances of a successful adoption.
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Question 34

For a live Slack workshop aimed at improving team collaboration, what experiential learning format should be prioritized?

Correct Answer: A
Collaborative team activities in a live workshop are ideal for experiential learning in Slack, especially for improving team collaboration. This format allows participants to actively use Slack's features in a team setting, applying what they learn in a practical, collaborative environment, which mirrors real-world use and enhances learning.
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Question 35

Your client mentions that employees are looking for a way to get asynchronous, easy to understand and regularly scheduled content so they can learn more about Slack as they use it.
What is the best learning solution to support your client's employees?

Correct Answer: B
The correct answer is B . The requirement points directly to asynchronous, easy-to-understand, regularly scheduled learning content. A #slack-tips channel is the best fit because it allows the client to post small, digestible enablement content over time, reaching employees where they already work. This supports continuous reinforcement rather than a one-time training event. Option A provides more live instruction, but the user explicitly needs asynchronous learning, not another scheduled class. Option C creates a static long- form asset, but a one-hour video is not ideal for ongoing, bite-sized learning and will likely have lower engagement. Option D, an internal Champions Network, is valuable for advocacy and peer support, but it does not directly satisfy the request for regularly scheduled learning content. A tips channel can include short posts, Help Center links, mini use cases, workflow examples, and reminders about best practices. It also creates a searchable internal knowledge stream that employees can revisit at their own pace.
Reference topic: Learning and Enablement - asynchronous enablement, continuous learning, Slack tips channel, reinforcement strategy, and scalable adoption support.
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