Which mobile app can users leverage to create assets, perform inventory audits, and receive assets?
Correct Answer: A
According to the ServiceNow Hardware Asset Management documentation, the Now Agent Mobile App is a mobile application that enables users to perform various asset management tasks on the go, such as creating assets, performing inventory audits, and receiving assets1. The Now Agent Mobile App provides access to the following features2: * Asset Receiving: Users can receive multiple assets against a purchase order using a mobile device. Users can scan barcodes or QR codes to identify assets and update their status and location. * Asset Inventory Audit: Users can manage assets across locations with simplified mobile inventory processes. Users can scan barcodes or QR codes to verify assets and update their information. Users can also view audit results and resolve discrepancies. * Asset Creation: Users can create new assets using a mobile device. Users can scan barcodes or QR codes to populate asset fields and assign them to stockrooms or users. The other options, Now Procurement App, Now Mobile App, and Now Onboarding App, are not related to hardware asset management. The Now Procurement App is a mobile application that enables users to manage purchase orders, requisitions, and contracts3. The Now Mobile App is a mobile application that enables users to access ServiceNow services and information, such as requesting items, viewing incidents, and checking assigned assets. The Now Onboarding App is a mobile application that enables users to complete onboarding tasks, such as signing documents, enrolling in benefits, and setting up devices. References: * ServiceNow Hardware Asset Management: Now Agent Mobile App * ServiceNow Hardware Asset Management: Mobile Asset Management * ServiceNow Hardware Asset Management: Now Procurement App * [ServiceNow Hardware Asset Management: Now Mobile App] * [ServiceNow Hardware Asset Management: Now Onboarding App]
Question 107
Once the content update adds hardware lifecycle data to your instance, can it be deleted?
Correct Answer: A
Question 108
When sourcing a requested item from a supplier using the catalog task form to create a purchase order, the catalog item must be available in:
Correct Answer: B
To source a requested item from a supplier, you need to create a catalog task from the request item form. This task is assigned to the procurement group and contains the details of the requested item, such as quantity, price, and supplier1. To create a purchase order from the catalog task, you need to select a catalog item that matches the requested item. The catalog item must be available in the product catalog, which is a list of all the products that your organization can purchase from suppliers2. The product catalog is different from the supplier catalog, which is a list of all the products that a specific supplier offers3. The product catalog is also different from the inventory catalog, which is a list of all the products that your organization has in stock4. The vendor catalog is not a valid term in ServiceNow Hardware Asset Management. References: 1: Create a catalog task 2: Product Catalog 3: Supplier Catalog 4: Inventory Catalog
Question 109
Any normalization that has occurred on a model can be reverted by using this feature.
Correct Answer: B
Question 110
What is the focus of asset management?
Correct Answer: B
According to the ServiceNow Hardware Asset Management documentation, asset management is the practice of managing the lifecycle and optimization of physical assets to meet the needs and goals of an organization. Asset management involves the balancing of costs, opportunities and risks against the desired performance of assets to achieve an organization's objectives. The other options are not the focus of asset management.
