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  1. Home
  2. ServiceNow Certification
  3. CIS-ITSM Exam
  4. ServiceNow.CIS-ITSM.v2023-02-27.q178 Dumps
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Question 36

Which of the following Service Catalog varibale types are not supported in Mobile interfaces? Select all that apply.

Correct Answer: A,B,C,E
Explanation
The Configuration Management Database (CMDB) is a centrally-managed and controlled system of record for all IT service infrastructure components and t heir relationships. It is used by all IT Service Management applications as a critica l analysis and decision-making support tool.
* Identifying the respective support and approval groups.
* Identifying the business criticality of affected Cls to aid in prioritizat ion and escalation.
* Identifying potential upstream or downstream impacts.
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Question 37

What is the minimum role required for a user to create an Emergency Change?

Correct Answer: C
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Question 38

How to make the problem state move to "Resolved" instead of "Closed" when the "Accept Risk" button is clicked.

Correct Answer: C
Explanation
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Question 39

What is the minimum role required in order to delete a change?

Correct Answer: B
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Question 40

The contextual search feature allows end users to see related knowledge articles, catalog items, resolved incidents and resolved problems to help them solve their problem before they raise an incident.

Correct Answer: B
Related resolved & open incidents and resolved & open problems don't appear to end users. End users can only see related knowledge articles and catalog items.
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