Which of the following components can be turned on or off in the Service Catalog Cart Layout?

• A.Calculate Shipping
• B.Add to Wish List
• C.Delete Item
• D.Quantity

Correct Answer: D

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ServiceNow doesn't recommend having a service for generic requests in the service catalog.

• A.True
• B.False

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Under which circumstances is it appropriate to accept the risk of a problem?

• A.The permanent for will be implemented in a future patch or release.
• B.The permanent fix is too costly and the documented workaround is sufficient.
• C.A change request is pending implementation.
• D.A vendor is actively investigating the problem.

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