What record type(s) can be created from an interaction through Agent Workspace? Select 3 Answers from the below options

• A.Problem
• B.Standard Change
• C.Emergency Change
• D.Incident
• E.Service Catalog Request

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What is the name of namespace of the Service Catalog API?

• A.global
• B.snc
• C.sn_sc
• D.now

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A developer wishes to improve runtime performance of Apex calls by caching results on the client.
What is the best way to implement this?

• A.Decorate the server-side method with @AuraEnabled(cacheable=true).
• B.Decorate the server-side method with @AuraEnabled(storable=true).
• C.Call the setStorable() method on the action in the JavaScript client-side code.
• D.Set a cookie in the browser for use upon return to the page.

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How to show the template bar at the bottom of the incident form?

• A.Click on the "Toggle Template Bar" at the top of the form.
• B.Set the incident property "Show Toggle Bar" to true.
• C.In the Form Layout, add the "Template Bar" to the available fields.
• D.In the Form Layout, select the checkbox "Show Template Bar".

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A company wants to incorporate a third-party web service to set the Address fields when an Account is inserted, if they have not already been set.
What is the optimal way to achieve this?

• A.Create a Process, call an Apex @future(callout=true) method from it, and make the callout from that Apex method.
• B.Create a Process, call an Apex @InvocableMethod from it, and make the callout from that Apex method.
• C.Create an after insert trigger, call an Apex @InvocableMethod method from it, and make the callout from that Apex method.
• D.Create an after insert trigger, call an @future(callout=true) method from it, and make the callout from that Apex method.

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