How can you remove demo data?

• A.In the settings, you can check the "Remove demo data" check box.
• B.You have to go through the tables and select all records and delete them.
• C.You can request that through the HI portal.
• D.You have to deactivate the ITSM Foundation plugin and activate it again without selecting the "demo data" check box.

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To how many levels can categories be nested in a service catalog?

• A.3
• B.2
• C.1
• D.None of the listed answers

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Which Service Portfolio Management phase does a service belong to when it is in operational state?

• A.Pipeline
• B.Active
• C.Catalog
• D.Retired

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A developer is trying to decide between creating a Visualforce component or a Lightning component for a custom screen.
Which functionality consideration impacts the final decision?

• A.Does the screen need to be accessible from the Lightning Experience UI?
• B.Will the screen be accessed via a mobile app?
• C.Does the screen need to be rendered as a PDF?
• D.Will the screen make use of a JavaScript framework?

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On a service catalog item, a customer has a requirement that the start_date is before the end_date.
Which approach is recommended to satisfy this requirement?

• A.Create a Business Rule that runs on Insert or Update of the Item
• B.Create a Catalog Client Script that triggers on Submit of the Item
• C.Create a Catalog Client UI Policy that triggers on Load of the Item
• D.Create a Validation Script and associate it to the item

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