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ServiceNow Certification
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ServiceNow.CSA.v2026-06-26.q348 Dumps

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Question 166

The Report Designer contains different section for configuring your report. Which section is used to specify the name of the report, and the table or data source for the report.

A.Properties
B.Data
C.Configure
D.Type
E.Sources

Correct Answer: A

ThePropertiessection in theReport Designeris used to:
Specify the report name
Select the table or data sourcefor the report
Allows renaming the reportfor better identification.
Defines the primary data source(table) for the report.
Sets report-level settingssuch as visibility, sharing options, and description.
B). Data #Incorrect
TheData sectionis used tofilter and refine the databut not to set the table or name the report.
C). Configure #Incorrect
No such section named"Configure"exists in the Report Designer.
D). Type #Incorrect
TheType sectionis used toselect the type of report(e.g., Pie Chart, Bar Chart, List, etc.).
E). Sources #Incorrect
No"Sources"section exists in the Report Designer.
Key Features of the Properties Section:Why Other Options Are Incorrect?
Report Designer Overview
Official ServiceNow Documentation Reference:

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Question 167

Record numbers have to be manually incremented

A.True
B.False

Correct Answer: B

In ServiceNow, record numbers are automatically generated and incremented by the system. Each record created in a table receives a unique identifier based on a predefined number format.
How Record Numbering Works:
Each table that extends the "task" or other core tables has a default numbering format.
Numbering is automatic, meaning users do not have to manually increment numbers.
The numbering format follows a prefix + incremental number (e.g., INC0001001 for incidents, CHG0002001 for changes).
The system ensures unique sequential numbering within each table.
Configuring Auto-Numbering:
Admins can customize numbering formats by modifying the "Number Maintenance" module:
Navigate to System Definition → Number Maintenance.
Select a table and configure the prefix, length, and starting number.
Changes apply automatically to new records created in that table.
Why "False" is the Correct Answer:
Record numbers do not require manual updates; the system handles it automatically.
Users can change format settings, but cannot manually increment individual record numbers.
ServiceNow prevents duplicate numbers to maintain data integrity.
Why "True" is Incorrect:
Manual incrementing is not required or possible for individual records.
The platform automatically assigns the next sequential number to each record.
Reference from CSA Documentation:
ServiceNow Documentation: Number Maintenance
CSA Exam Guide: Covers automatic record numbering and Number Maintenance settings.
Thus, the correct answer is:
✅ B. False

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Question 168

What type of field allows you to look up values from one other table?

A.Reference
B.Verity
C.Options
D.Selections
E.Dot walk
F.Lookup

Correct Answer: A

Reference:
https://support.microsoft.com/en-us/office/create-or-delete-a-lookup-field-87e84cbd-d60c-4473-8a98-3e391c42f
%20Orders%20table

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Question 169

The Report Designer contains different section for configuring your report. Which section is used to specify the name of the report, and the table or data source for the report.

A.Properties
B.Data
C.Sources
D.Configure
E.Type

Correct Answer: B

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Question 170

An IT user calls the service desk because they need to work on task records. All they can see is Self Service on their homepage when they login to the ServiceNow instance. What issue could explain this?
Choose 2 answers

A.Their user account does not belong to any groups, which contain the itil role
B.Their user account is not logged in properly
C.Their user account does not have itil role
D.Their user account failed LDAP authentication
E.Their user account was not approved by their manager

Correct Answer: D,E

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