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  2. ServiceNow Certification
  3. CSA Exam
  4. ServiceNow.CSA.v2026-06-26.q348 Dumps
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Question 171

Which business requirements and process(es) should be documented as part of the application development plan?
Choose 4 answers

Correct Answer: A,C,D,G
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Question 172

What action can be performed by selecting the Additional actions menu in Table Builder?

Correct Answer: C
Table Builderis a feature in ServiceNow that allows administrators tomanage table structures, relationships, and configurations.
The"Additional Actions"menu includes options such ascreating database indexes, which improve query performance.
Explanation of Incorrect Options:
Duplicate the selected form view (A)# Form views are configured separately and not via Table Builder.
Add a new module (B)# Modules are added in the Application Navigator,not Table Builder.
Schedule a job (D)# Jobs are created in theSystem Scheduler, not Table Builder.
Reference:
ServiceNow Docs - Table Builder
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Question 173

On a Business Rule, the When salting determines at what point the rule executes. What are the options for specifying that timing?

Correct Answer: B
InServiceNow,Business Rulesareserver-side scriptsthat execute when a record is created, updated, deleted, or queried. The " When " setting in a Business Rule determineswhen the rule runs in relation to database operations.
BeforeExecutes before a record is inserted, updated, or deleted.
Used forvalidations, data modifications, and setting field valuesbefore saving.
AfterExecutes after a record has been committed to the database.
Used fortriggering notifications, writing logs, or updating related records.
Async(Asynchronous)Executes after a short delay, allowing the main transaction to complete first.
Used forlong-running processes like API calls, email sending, or external system updates.
DisplayExecutes before the record is sent to the client (UI).
Used topopulateg_scratchpadfor client-side scripts.
The Four Timing Options for Business Rules:
Example Use Cases for Business Rule Timings:Business Rule Timing
When It Runs
Use Case
Before
Before saving to the database
Validate data, auto-populate fields
After
After saving to the database
Send notifications, update related records
Async
Shortly after the transaction completes
Call an external API, send an email
Display
Before the form loads
Pass server data to client-side scripts (g_scratchpad)
A). Insert, Update, Delete, QueryIncorrect- These aredatabase operations, not the execution timing options for Business Rules.
C). Prior to, Synchronous, on UpdateIncorrect- These termsdo not matchthe standard ServiceNowBusiness Rule timing settings.
D). Before, Synchronous, Scheduled Job, ViewIncorrect- " Scheduled Job " isnota Business Rule timing option (it is part ofScheduled Script Executions).
Incorrect Answer Choices Analysis:
ServiceNow Docs - Business Rules Overview# Understanding Business Rules ServiceNow Docs - Best Practices for Business Rules# Best Practices for Business Rules Official ServiceNow Documentation References:
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Question 174

The Report Designer contains different sections for configuring your report. Which section is used to adjust the look of your report, including colors, files, and legend layout?

Correct Answer: C
TheReport Designerin ServiceNow is used to create, configure, and format reports. It contains multiple sections to control different aspects of the report.
C: Style
TheStylesection is responsible for adjusting thevisual appearanceof the report, including:
Colors
Font styles
Legend layout
Gridlines and chart elements
This section allows users to customize the report to enhance readability and visual impact.
Example Usage:
Changing abar chart's colorsto align with corporate branding.
Adjusting thelegend placementfor better visualization.
A: Format
"Format" is not a specific section in the Report Designer.
Formatting options are controlled within theStylesection.
B: Layout
TheLayoutsection controlshow the report data is arranged, but not the appearance.
Example: Setting atwo-column layoutfor a report.
D: Configure
TheConfiguresection is used for defining thedata source, conditions, and filters for the report, not its appearance.
References:ServiceNow Documentation:Report Designer Guide
ServiceNow Reporting Best Practices:Configuring Report Styles
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Question 175

Which source control operation is available from BOTH Studio and the Git Repository?

Correct Answer: C
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