Which of the following copy defects would result from black spots on the exposure glass when using the flatbed scanner?

• A.Black spots on the copy
• B.White spots on the copy
• C.Overall light copy quality
• D.Overall dark copy quality

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A laser device has dark streaks on copies and prints. Which of the following actions is the BEST way for a technician to isolate the problem by eliminating non-causes?

• A.Generate internal test pages.
• B.Calibrate color registration and balance.
• C.Clean the glass and ADF rollers.
• D.Replace the toner cartridges.

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Which of the following failed components would be responsible for media not being properly picked from the tray?

• A.Transport roller
• B.Paper feed unit
• C.Registration roller
• D.Registration sensor

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A user knows the TCP/IP address for a network printer but is unable to locate the printer on the network. Which command can the user send to test the network cable connection?

• A.IPFIND
• B.IPCONFIG
• C.PING
• D.GETIP

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Over time, the quality output of color print devices may change due to aging of consumables and other internal parts related to image forming components. Which of the fol owing would MOST likely compensate for this?

• A.Perform the printer color calibration.
• B.Replace all the toner cartridges.
• C.Reinstall the printer driver.
• D.Replace laser unit.

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