Which of the following is the MOST important issue to consider when identifying the target audience for a training program?

• A.Potential gains in participant productivity
• B.The knowledge and skill of the participants
• C.How much the program will cost
• D.The type of incentive to provide for completing the training

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An instructor is aware that there is a certain block of instruction that usually causes some confusion among learners. Which of the following is the BEST course of action for the instructor to take?

• A.Prepare to teach as designed
• B.Research additional resources
• C.Ask for another instructor to be assigned
• D.Cut the material from the course

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Which of the following is the BEST example of a probing questioning?

• A.Ask a general question followed by more detailed questions on a subject or process.
• B.Ask a question about a scenario that relates to a subject or process.
• C.Ask a basic question and ask the learner to apply a real world answer.
• D.Ask a specific question and then have it redirected to other learners to probe their understanding

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For this question, decide whether the action makes it likely or unlikely that a trainer will achieve the goal.
Select the BEST statement that explains why the action is likely or unlikely to accomplish the goal.
GOAL: To manage time available for the course.
ACTION: At the beginning of the course, the trainer hands out several supplemental labs for homework that the trainer has created especially for this material.

• A.Likely, because the trainer expects the learners to complete them outside class time.
• B.Likely, because the learners can decide which labs they can do independently.
• C.Unlikely, because the instructional designer has calculated the appropriate time for the course.
• D.Unlikely, because adding supplemental material will disrupt the flow of the class.

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An instructor is delivering a distance learning class and the instructor is informed that some of the student's computers do not have sound cards. Which of the following should the instructor do?

• A.Set up conference calls with the learners so they can participate in the class.
• B.Buy inexpensive sound cards and ship them to the student's locations.
• C.Pre-record the lectures and make them downloadable from the virtual classroom.
• D.Have the other learners take notes on the lectures and send the notes to the learners who do not have sound cards.

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