When providing instruction to a culturally diverse group it is important to: (Select TWO)

• A.Remain open to ideas that may differ from the instructor's ideas.
• B.Limit learner dialogue during the course so that the learners do not get confused
• C.Strive to influence the group to adopt a neutral viewpoint.
• D.Value diversity, accept learners as they are.
• E.Break up the learners into cultural groups.

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A trainer has just completed a content rich asynchronous training session for a live, formal class and virtual audience. Which of the following methods would be BEST to support their learning when returning to their offices?

• A.Provide support documentation via the web
• B.Provide the class with the instructor's contact information
• C.Have the group exchange contact information and emails
• D.Designate a time after the session for individuals to print the training manual

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An instructor is preparing for a technical class. In the past some of the course has proven confusing. The instructor wants to be able to cover all concepts so there is no confusion. Which of the following might the instructor do to BEST provide clarity for the learners?

• A.Spend more time in open discussion
• B.Apply real world examples for each concept
• C.Provide a technical document for each concept
• D.Assign independent labs for each concept

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Which of the following would be described as an open question type?

• A.How much longer is training?
• B.What is your name?
• C.What did you do on your summer vacation?
• D.Which action would reproduce the problem: adding or removing water?

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The adult learning methodology with the LOWEST retention rate is:

• A.Discussion
• B.Reading
• C.Lecture
• D.Demonstration

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