An instructor was preparing for a one-hour virtual class anticipating that several questions would come up during the event. Which of the following steps should the instructor take to prepare for this session?

• A.Ask all participants to hold questions until the end to manage time
• B.Only allow five minutes for questions at the beginning of the training
• C.Conduct a pre-course assessment to defer any questions
• D.Prepare answers to common questions ahead of time

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While facilitating a lab where learners are expected to follow directions, some learners are deviating from the assigned task. Which of the following is the BEST response?

• A.Bring the learners deviation to the attention of the class and make them an example.
• B.Ask learners to come after class and redo the assignment.
• C.Change the pairing of learners to prevent further deviation from assigned tasks.
• D.Redirect the learners who deviated from the directions.

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An instructor arrives at the classroom and discovers that the power is out in the building. There are plenty of windows to provide light to the classroom. Class starts in a few minutes. Which of the following is the FIRST action the instructor should take?

• A.Dismiss class until the power goes back on.
• B.Use a flip chart and white board to communicate material.
• C.Print out the slide presentation and give to them as a handout.
• D.Read the day's topics to the learners and have the learners follow along in their books.

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An instructor often receives feedback that learners do not feel involved during the course. To improve the presentation, the instructor has decided to incorporate additional opportunities for learners to become involved in the course. Which of the following is the MOST effective change for the instructor to implement?

• A.Ask closed-ended questions that will likely provide an opportunity for more in the group to get involved.
• B.Ask rhetorical questions to involve the entire group by getting them to think deeply, this practice can add emphasis to what is being discussed.
• C.Ask questions and allow learners to call out the answer without calling on anyone specific to ensure all are involved.
• D.Ask effective, clear, logically sequenced open-ended questions; this will increase learner involvement.

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Which of the following statements BEST describes 'synchronous training' when discussing Internet learning technologies?

• A.Synchronous training refers to training delivered to a participant group of varied genders at the same time.
• B.Synchronous training refers to training delivered to a geographically dispersed group of participants at the same time.
• C.Synchronous training refers to training delivered by a skilled instructor using various collaboration tools at different times.
• D.Synchronous training refers to training delivered in any classroom setting where all participants are collaborating at the same time.

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