Your customer defines a person who is responsible for checking every SAP Hybris Cloud for Customer upgrade. Upgrade notification need to be send via e-mail to this person. Which of the following steps must you perform in SAP Hybris Cloud for Customer to set this up? Please choose the correct answer.

• A.Define the contact person in the Service Control Center.
• B.Define the contact person in the Administration work center.
• C.Update the contact details in your organization structure.
• D.Define a new service agent.

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You need to configure sales phases during fine-tuning, but the activity is in read-only mode. What is the reason for this?

• A.The fine-tuning activity is NOT added to the project.
• B.The fine-tuning activity has already been configured.
• C.The fine-tuning activity is NOT open for configuration.
• D.The fine-tuning activity is NOT assigned to the user.

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A Bill of Material was triggered from SAP Hybris Cloud for Customer using the Request External Pricing option. Where can the pricing and quantity be edited? Please choose the correct answer.

• A.In both the parent item and the child item
• B.In the quotation header
• C.In the parent item only
• D.In the child item only

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Which of the following activities can you perform when you set up territory hierarchies? Note: There are 2 correct Answers to this question.

• A.Set an account for territory override
• B.Create Multiple Root Hierarchies.
• C.Upload Territory Hierarchy from Excel
• D.Assign an employee responsible for a territory.

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You need to change the settings for the lead aging notification. What do you have to do? Please choose the correct answer.

• A.Use the Application and User Management work center to assign users to the notification.
• B.Use the Administrator work center to set up priorities for the notification.
• C.Use the Sales work center to trigger the time of the notification.
• D.Use the business configuration work center to modify the number of days of the notification expiration.

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