Which of the following are required to grant business user access? Note: There are 2 correct answers to this question.

• A.Access restriction
• B.Assignment to an organizational unit
• C.User ID
• D.Employee

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What functionality can you use to grant user access to an SAP S/4HANA transaction in SAP Service Cloud Version 2 as an administrator? Note: There are 2 correct answers to this question.

• A.Business flow
• B.Custom entity
• C.Mashup
• D.Configure the relevant action

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Which of the following describe how access restrictions are governed in SAP Service Cloud Version 2?

• A.If the access rights are contradictory, the system automatically grants no access.
• B.You can decide if access rights override any restrictions you have defined.
• C.Unrestricted access rights override any restrictions you have defined.
• D.Restricted access rights override any unrestricted access you have defined.

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What can you do with Agent Desktop in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

• A.Assign products to existing accounts.
• B.Create accounts and contacts.
• C.Create installed bases.
• D.Use a mashup to execute transactions in other SAP solutions.

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Which objects can you assign to an installed base? Note: There are 2 correct answers to this question.

• A.Warranty
• B.Maintenance plan
• C.Customer
• D.Registered product

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