An administrator has initiated the process of deploying changes from a sandbox to the production environment using the Force.com IDE.
Which three pieces of information must be supplied to the IDE during this process? (Choose three.)

• A.The data of the fields which are being deployed
• B.The username and password of the destination environment
• C.The related change set connection information
• D.The metadata components that need to be deployed
• E.The environment into which the changes will be deployed

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A user with permissions to create price books wants to quickly create a new product with the same information as the existing product by cloning the product. What is an important consideration when cloning a product?

• A.Price book entries will not be created in the standard price book.
• B.Price book entries need to be activated before users can use the new price book.
• C.Price book entries in price books that you don't have sharing access to aren't created.
• D.Price book entries in price books that you don't have sharing access to are created.

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AW Computing has several service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation of the renewal opportunity for the service plans happen automatically.
What approach should the administrator take to automate the renewal process7

• A.Create a validation rule to prevent the rep from closing the opportunity until a renewal is associated.
• B.Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.
• C.Configure a flow that will create the renewal based on the closed-won date and opportunity line items.
• D.Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.

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Universal Containers wants to implement a new entitlement process for premier support accounts. This support includes phone contact with the customer every 24 hours from the time the case is created for as long as it remains open.
How should an administrator configure this requirement?

• A.Configure an escalation rule
• B.Create an independent milestone
• C.Enable milestone tracker
• D.Build a sequential milestone

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What permission do you need enabled to see the Find Duplicates button?

• A.View All Data
• B.Read, Edit
• C.Merge
• D.Delete

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