Northern Trail Outfitters (NTO) wants to use crews to service its customers. NTO's consultant recommends using the Crew Management tool to create and maintain the crews, and indicates that access to the tool is given via a permission set.
Which two permission sets should give a user access to the Crew Management tool?
Choose ? answers

• A.FSL Admin Permissions
• B.FSL Dispatcher Permissions
• C.FSL Agent Permissions
• D.FSL Resource Permissions

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The Dispatcher at Universal Containers would like to schedule Service Appointments from the Dispatcher's Console while taking the Scheduling Policy into consideration. Which three options are available to the Dispatcher? Choose 3 answers

• A.Select a Service Appointment from the list, press the "Candidates" action, and select the best time slot.
• B.Select a Service Appointment from the list, press the "Edit" action and allocate the Resource.
• C.Select multiple Service Appointments from the list and bulk schedule them.
• D.Select a Service Appointment from the list, press the "Change Status" action and "Dispatch."
• E.Select a Service Appointment from the list and press the "Schedule" action.

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Org-Wide Default sharing is set to Private in a Salesforce org.
If the Field Service Lightning User Territory feature is enabled, which three objects will be visible to users who are part of the User Territory?
Choose 3 answers

• A.Resource Absences
• B.Work Orders
• C.Accounts
• D.Service Resources
• E.Work Types

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Universal Containers uses a complex service model that involves scheduling multiple Service Technicians for each customer interaction (e.g., an install). How can a Consultant ensure that a Service Technician enters the data necessary to track completed work?

• A.Update the Case Feed and tag the associated Service Representative.
• B.Update the Service Appointment and its associated parent record.
• C.Update the Work Order Line Item and its associated parent Asset.
• D.Update the Work Order and its associated parent Account.

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universal container wants to make to easier for its managers to monitor prevention maintenance work order using dispatcher console Which two filtering options should manager use to find the appropriate work order?
Choose 2 answers

• A.The dispatcher console MAO and filter the list to show only desired service appointment
• B.The dispatcher work order polygons and filters the list to show only desired service appointment
• C.The dispatcher console appointment list and filter the list to show only desired service Appointment
• D.The prevention maintenance Gantt and filter the list to show only desired work orders

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