Universal containers has 1 price book with US dollars & Canadian dollars currency amounts for all products.
Salesperson, when adding products to opportunity, only see CAD. What's wrong?

• A.Advanced currency management not enabled for CAD
• B.Muli-currency disabled for org
• C.Opportunity currency setup as CAD (not sure about this)
• D.Sales reps selected wrong price book

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What are the main challenges that marketing faces when trying to align with sales? (Select all that apply)

• A.Inefficient handoff from marketing to sales
• B.Slowing down of lead velocity
• C.Sales cannot keep up with leads from marketing
• D.Lack of feedback from marketing to sales

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Universal Containers wants to prevent sales users from modifying certain opportunity fields when the sales stage has reached Negotiation/Review. However sales directors must able to edit these fields in case last minute updates are required. Which solution should a consultant recommended?

• A.Change the field level security for the sales rep to restrict field's access based on the sales stage.
• B.Modify the profile for sales directors to enable the "Modify AH" object permission for the opportunities.
• C.Create a validation rule to enforce field access based on the sales stage and profile.
• D.Create a Workflow rule to enable field access for the sales directors based on sales stage.

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The members of an opportunity team at Universal Containers are working together to close an opportunity. The sales engineer on the team is having trouble keeping up with the active quote.
How can the sales engineer identify the opportunity's active quote?

• A.Reference the last modified date on the quotes.
• B.Reference synced quote history on the opportunity.
• C.Follow the opportunity's quotes in Chatter.
• D.Reference the synced quote field on the opportunity record.

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Universal Containers has a single contact center that handles all service requests including chat, Cases, and web form submissions. It is important that Reps are assigned work evenly so that all requests are handled in the order they are received.
How would a Consultant address this requirement?

• A.Configure Omni-Channel withLeast Active Routing
• B.Configure Omni-Channel with Most Available Routing
• C.Configure Case Assignment Rules
• D.Configure Live Agent Skills-based Routing

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