Universal Containers current solution for managing its forecast is cumbersome. The sales managers do not have visibility into their team's forecasts and are not able to update the forecasts. As a result the managers are continually asking their sales representatives to provide updated forecast data via email or phone. What solution should a consultant recommend to help Universal Containers improve the management of their forecasts? Choose 2 answers

• A.Configure weekly customized forecast reports and dashboards to be emailed to sales management
• B.Create forecast chatter groups where sales representatives can post and share their forecasts
• C.Configure customizable forecasts to give managers forecast override capabilities.
• D.Create a forecast hierarchy and assign managers to the forecast manager role.

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The sales director at Universal Containers is concerned the percentage of all Opportunities marked Closed Won is lower than expected. The director wonders if sales reps are converting leads before enough information is known about the prospects.
Which two criteria should a consultant recommend to determine if a lead is qualified ?
Choose 2 answers

• A.The lead works for a well-known company.
• B.The lead needs Universal Container's products and services.
• C.The lead has submitted a written agreement to purchase.
• D.The sales rep believes there is a strong likelihood of a sale to this lead.

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Universal Containers sells to a customer segment that has dozens of daily order and payment transactions. These customers have low credit limits which are closely monitored. At the time orders are accepted, management wants to check the customers available credit in Salesforce using information sourced from a third-party cloud application.
What approach should a consultant recommend for this credit system Integration?

• A.Create a data mapping in Data Loader for periodic manual credit uploads.
• B.Create a daily job using the custom object import wizard to retrieve credit balances.
• C.Create a scheduled batch using Apex to retrieve credit balances each night.
• D.Create a web service using Apex to retrieve credit balances as needed.

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Northern Trail Outfitters is migrating from its legacy campaign and email management system to Salesforce and wants to ensure that its email templates are retained. What should be recommended for a successful migration?

• A.Enable Email to salesforce before sending email templates to salesforce
• B.Enable Email-to-case and use Import Wizard.
• C.Create an email template change set or use the Lightning Platform.
• D.Manually recreate the email and mail merge templates in salesforce

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When an Opportunity Stage is marked as Closed Won, Cloud Kicks wants an email to be sent to a team of Executives. This email should include details about the Opportunity along with the related Opportunity Products and the Account.
Which solution should the Consultant recommend to achieve this requirement?

• A.Develop a custom Apex Trigger that uses custom email messaging.
• B.Use Workflow rules and HTML Email Templates.
• C.Use Process Builder and HTML Email Templates.
• D.Develop an Inbound Email Service.

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