Which of the following statements is true regarding configuration items and the table extended?

• A.Neither of technical nor non-technical configuration items extend directly from Base Configuration Item table.
• B.Only non-technical configuration items extend directly from Base Configuration Item table.
• C.Both technical and non-technical configuration items extend directly from Base Configuration Item table.
• D.Only technical configuration items extend directly from Base Configuration Item table.

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Which of the following links can be used in order to customize the Caller sys_popup view in the incident form?

• A.https://<<your instance name>>.service-now.com/incident.do?sysparm_view=sys_popup
• B.https://<<your instance name>>.service-now.com/user.do?sysparm_view=sys_popup
• C.https://<<your instance name>>.service-now.com/caller.do?sysparm_view=sys_popup
• D.https://<<your instance name>>.service-now.com/sys_user.do?sysparm_view=sys_popup

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What is the purpose of the Knowledge check box in Incident form?

• A.If checked, it will append the text in the Resolution note to the work notes.
• B.If checked, it will create a draft knowledge article once the incident is resolved.
• C.If checked, it will create a draft knowledge article once the incident is closed.
• D.If checked, it means that this incident is of type Knowledge Article.

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Consider the Apex controller above, that is called from a Lightning Aura Component.
What is wrong with it?

• A.Line 6: method must be static
• B.Line 8: method must first serialize the list to JSON before returning
• C.Line 1: class must be global
• D.Lines 1 and 6: class and method must be global

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A user with role catalog_admin can manage user criteria.

• A.True
• B.False

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