In the baseline platform configuration, when a Knowledge Article is flagged by a user as being incomplete or incorrect, a notification is sent to the Knowledge Base Owner.

• A.True
• B.False

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What is the purpose of "time_worked" field in incident table?

• A.This is a cumulative time logged by the users.
• B.It stores total elapsed time since the incident was created (it only counts the elapsed time during business working hours).
• C.It stores total elapsed time since the incident was created.
• D.It stores total elapsed time since the incident state changed to "In Progress".

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What will be the change request's state once a member of the CAB Approval group rejects the approval request?

• A.Assess
• B.Rejected
• C.Canceled
• D.New

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When does the CAB Date get auto-populated in the change request form?

• A.When change is added to a CAB meeting agenda.
• B.CAB Date is never auto-populated. It should be set manually.
• C.When state changes to Assess.
• D.When state changes to Authorize.

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Which of the following plugins should be activated in order to enable ATF for service catalog? (Choose all that apply.)

• A.com.glide.automated_testing_impl.service_catalog_portal
• B.com.glide.automated_test_framework.service_catalog
• C.com.glide.automated_test_framework.service_catalog_portal
• D.com.glide.automated_testing_impl.atf
• E.com.glide.automated_testing_impl.service_catalog

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