To begin the troubleshooting process on a color laser printer with poor output image quality, the technician should FIRST:

• A.replace the feed rollers.
• B.print internal test pages for each primary color.
• C.adjust the fuser temperature settings in NVRAM.
• D.replace all four toner cartridges.

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Which of the following is the correct order; start to finish, of the following stages in the laser print process?

• A.Writing, Charge, Transfer, Development
• B.Development, Charge, Writing, Transfer
• C.Transfer, Development, Charge, Writing
• D.Charge, Writing, Development, Transfer

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Which of the following are needed to connect a device to a wireless network? (Select TWO).

• A.Encryption type
• B.IPID
• C.URL
• D.DNS address
• E.SSID

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A printer can produce good output of its internal test pages, but any job sent from the connected PC results in printing random characters. Which of the following is the MOST likely cause of this issue?

• A.Defective data cable
• B.Incorrect driver
• C.Defective printer port
• D.Defective laser unit

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A customer needs to reduce the file size of scanned images because they are running low on available hard drive space. Which of the fol owing practices will reduce the size of a scanned image?

• A.Reduce the scan resolution setting
• B.Save as a BMP file
• C.Scan directly from the glass instead of using the ADF
• D.Save as a TIFF file

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