When troubleshooting a Tx quality related issue on a MFP or fax unit, which of the fol owing would MOST likely help solve this problem? (Select TWO).

• A.Check the telephone line for noise problems
• B.Make a copy of the original
• C.Ensure there is paper in the paper cassette
• D.Shake the toner cartridge
• E.Set the Rx speed to 14.4

Comment: *

Name: *

Email: *

Verification: *

A magnetic roller is used in which of the following components?

• A.Developer unit
• B.Fuser unit
• C.Transfer unit
• D.Laser unit

Comment: *

Name: *

Email: *

Verification: *

Which of the following is MOST likely to require a firmware upgrade?

• A.Changing the IP address and subnet mask
• B.Adding two new media sizes to the control panel
• C.Adding 256MB of RAM
• D.Installing an updated printer driver

Comment: *

Name: *

Email: *

Verification: *

After instal ing a large capacity paper source upgrade, the customer is unable to select the new trays from the print window. Which of the following should the technician advise the customer to do?

• A.Reset the machines NVRAM.
• B.Change the device name for the network.
• C.Configure the print driver for the upgrade.
• D.Select the new tray manual y from the operator panel.

Comment: *

Name: *

Email: *

Verification: *

The print head moves from left to right, drops down a line, returns and then moves left to right again. Which of the following represents this method of printing?

• A.Dithering
• B.Duplexing
• C.Bi-directional
• D.Unidirectional

Comment: *

Name: *

Email: *

Verification: *