While working on a MFD with the covers off, which of the following should be done to ensure the technicians safety?

• A.Use the correct type of supplies.
• B.Maintain a constant voltage.
• C.Secure loose clothing and jewelry.
• D.Maintain contact with the device.

Comment: *

Name: *

Email: *

Verification: *

When cleaning paper feed rollers, technicians should:

• A.ask the user which cleaning solution they have available.
• B.refer to the service manual for cleaning procedures.
• C.wipe the rollers off with paper towel.
• D.use 90% isopropyl alcohol for rubber rollers.

Comment: *

Name: *

Email: *

Verification: *

Which of the following applications is LDAP used for?

• A.Avoid touching the spil , place a fan on the spil until it dries up.
• B.UNC
• C.TELNET
• D.Email
• E.FTP

Comment: *

Name: *

Email: *

Verification: *

Which of the following BEST describes why the color gamut for printers and monitors are different?

• A.Monitors have higher HVPS voltages than printers.
• B.Monitors use additive color while printers use subtractive color.
• C.Monitor screens distort the colors displayed over time.
• D.Monitors use subtractive color while printers use additive color.

Comment: *

Name: *

Email: *

Verification: *

If a customer complains that their multifunction device has white lines on the images, in the lead edge to trail edge direction, when scanning and sending faxes, the technician should FIRST:

• A.clean the scanning exposure optics.
• B.run a test page from the printing unit.
• C.reprogram the fax reception baud rate.
• D.contact the party receiving the faxes.

Comment: *

Name: *

Email: *

Verification: *