Universal Containers (UC) currently has Sales Cloud for its direct Sales team and is about to implement Revenue Cloud for them as well. UC is also bringing in Experience Cloud for its indirect Sales team which will integrate with Sales Cloud and Revenue Cloud. The CIO would like to make sure they are working from a single operating model when it comes to defining their cross-departmental process and data utilization. The CIO wants to make sure there is no duplication of any data or processes that will require data hygiene constantly because of duplicative efforts.
What are the two initial questions a Solution Architect should ask the business in order to select the right operating model for business process standardization?
Choose 2 answers

• A.Is the data shared between the direct Sales team and indirect Sales team?
• B.Are the processes the same for the direct Sales team and indirect Sales team?
• C.How critical are the business processes?
• D.Can the direct Sales team use the standard functionality?

Comment: *

Name: *

Email: *

Verification: *

Refer to the images below:

As part of its solution to accelerate overall sales. Universal Containers (UC) has chosen to implement a CPQ solution using Salesforce CPQ. As part of the CPQ solution, there is a requirement to retain UC's ERP as the Pricing and Product master.
UC's business process results in Products and Pricing being updated sporadically once a week, and then on a much larger scale on a monthly basis, which could result in a large amount of records that need to be updated in Salesforce.
Which strategy should the Solution Architect choose to handle this scenario?

• A.Option A, utilizing a VF/Lightning component in combination with an Apex Controller to make a REST call to the external service
• B.Option D, utilizing an external ETL tool to batch load the records into Salesforce
• C.Option C, utilizing a VF/Lightning component in combination with an Apex Controller to make a call utilizing the Streaming API
• D.Option 6, utilizing Process Builder and Platform Events to communicate with the external services Subscriber Listener

Comment: *

Name: *

Email: *

Verification: *

AW Computing (AWC) has just completed a multi-cloud implementation for Salesforce and is facing major user adoption challenges. Users are complaining that the system is complicated and hard to navigate.
What can the Center of Excellence (CoE) for Salesforce do to help increase user adoption?

• A.Place all training materials on the home page so users can find them easily.
• B.Record hour-long pieces of training for each job role so users can review on their own time.
• C.Break down training materials into quick reference guides for job-specific functions.
• D.Ensure each team has a Salesforce champion that can provide one-on-one training.

Comment: *

Name: *

Email: *

Verification: *

A Solution Architect is presenting a design for the Phase 1rollout of a B2B multi-cloud solution that includes CPQ and B2B Commerce using the CPQ B2B Commerce Connector. During the presentation, business stakeholders push bade on some of the key design aspects. The business is keen to have the product images and SCO data pushed back to CPQ from 828 Commerce, which is not incorporated in the current design.
Further, the business wants the Solution Architect to find a way to map discounts and promotions in 828 Commerce to CPQ pricing and add that to the Phase 1 deliverables.
Which two responses should a Solution Architect present to the stakeholder s?
Choose 2 answers

• A.There are significant differences in the discounting models and options between B2B Commerce and CPQ, and for that reason, it is better to handle them separately. without syncing to CPQ.
• B.Product Images and SCO data are B2B Commerce specific metadata. It is recommended to keep them only in 828 Commerce, and not push to CPQ.
• C.Map the product images from B2B Commerce to CPQ, by passing the URL of theimage File from CC Product to Product2 object. SEO data sync will require additional customization and it is recommended for Phase 2.
• D.Map the discounts and promotions to Additional Discounts field on the quote Int. However, we would need to ensure thatthe price rules do not run for quotes originated from B2B Commerce unless there is a specific business need.

Comment: *

Name: *

Email: *

Verification: *

Universal Containers is in the process of implementing a CPQ and B2B Commerce solution. The Technology team hascompleted the development for the current sprint and is demonstrating the functionalities to the business stakeholders during their sprint demo. While demonstrating products and pricing, and Sync between B2B and CPQ when requesting a quote, the stakeholders make a new request to include tiered pricing and map it to discount schedules on CPQ.
Which approach should a Solution Architect recommend while addressing the feedback from the stakeholders?

• A.Convey that this can be potentially picked up in the next sprint since the technical changes needed for this new user story are low effort.
• B.Include it as a user story and accommodate it m the same sprint, since this is a feasible requirement and the CPQ B2B Commerce Connector is already set up.
• C.Convey that it is not recommended to include M the initial MVP, since an extension is needed on the CPQ B2B Commerce Connector for the new requirement.
• D.Add the request as a new user story to the product backlog, and further schedule a meeting for prioritization andgrooming.

Comment: *

Name: *

Email: *

Verification: *