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  1. Home
  2. Salesforce Certification
  3. CRT-251 Exam
  4. Salesforce.CRT-251.v2025-02-13.q204 Dumps
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Question 1

Cloud Kicks is expanding to international markets. Sales reps are unable to find specific products in the international price book.
Which two steps should the consultant take to resolve this issue?
Choose 2 answers

Correct Answer: B,C
Activating the products and adding them to the price book are the two steps required to make products available for sales reps to add to Opportunities. A product is a good or service that can be sold in an Opportunity. A product must be active in order to be added to a price book. A price book is a list of products and their prices that sales reps can use when creating Opportunities. A product must be added to a price book before it can be added to an Opportunity.
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Question 2

Cloud Kicks has a Public Read Only Opportunity sharing model. A sales rep noticed they can edit some opportunities associated with accounts they own, but are unable to edit other opportunities associated with accounts they own.
Which reason explains the sales rep's experience?

Correct Answer: C
Cloud Kicks has a Public Read Only sharing model for Opportunities. A sales rep can edit some opportunities associated with accounts they own but cannot edit others.
Account Teams:
Definition: Account Teams allow multiple users to have access to an account and its related records, such as opportunities, cases, and contacts.
Access Levels: Team members can have varying levels of access (Read Only, Read/Write) to the account and related records.
Scenario Analysis:
Editable Opportunities: The sales rep can edit opportunities where they are a member of the Account Team with Read/Write access on Opportunities.
Non-Editable Opportunities: For opportunities where they are not on the Account Team or have Read Only access, they cannot edit those opportunities, even if they own the account.
Why Other Options Are Less Suitable:
Option A: Ownership of the account does not grant edit access to all related opportunities if the opportunities are owned by other users and sharing settings are restrictive.
Option B: Sharing rules for managers would not directly impact a sales rep's ability to edit opportunities unless they are part of that public group, which isn't indicated in the scenario.
Salesforce Sales Cloud Reference:
Account Teams Overview: Salesforce Help - Account Teams
Setting Up Account Teams: Salesforce Help - Set Up Account Teams
Opportunity Access via Account Teams: Salesforce Help - Grant Access Using Account Teams By being a member of an Account Team with Read/Write access on Opportunities, the sales rep gains the ability to edit certain opportunities associated with accounts they own.
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Question 3

Universal Containers sells products that require frequent collaboration with the same team of individuals who play a key role in closing deals. The lead sales representative determines the level of access for each of the collaborating team members on an opportunity.
Which solution should a consultant recommend to facilitate the collaboration of the lead sales representative and team members?

Correct Answer: D
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Question 4

Universal Containers has set up a sales process that requires opportunities to have associated product line items before moving to the negotiation stage.
Which two solutions should a consultant recommend to meet this requirement? Choose two answers.

Correct Answer: A,C
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Question 5

Cloud Kicks requires its sales reps to 90 through an internal certification process on myTrallhead before they add specific groups of Products to Opportunities.
Which two solutions should be used to validate that sales reps have completed the myTrailhead badge?
Choose 2 answers

Correct Answer: A,D
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