A consultant is meeting with a new client for the first time to design a rollout strategy for its Sales Cloud implementation.
What should the consultant do during the planning phase to ensure a successful implementation?

• A.Identify which Salesforce features to use.
• B.Design a prototype of the suggested solution.
• C.Build and test the new functionality.
• D.Define goals, metrics, and sales processes.

Comment: *

Name: *

Email: *

Verification: *

Universal Containers is realigning sales territories and needs to update ownership across its 400,000 accounts. The organization-wide default for Accounts is Private.
Which factor should the consultant consider when updating the sales territories and Account owners?

• A.The organization-wide default should be set to Public before the update can be performed.
• B.The Salesforce recycle bin needs to be emptied prior to realignment.
• C.The operations team can defer sharing calculations to decrease the risk of lock errors during the data update.

Comment: *

Name: *

Email: *

Verification: *

The sales management team of Universal Containers has noticed that opportunities are taking longer to close.
Historically, it has taken 30 days for a new opportunity to be moved to closed/won. Recently, this time period has increased to 45 days. Which two reporting tools can the sales management team leverage to help determine the cause? (Choose two.)

• A.Report on the discount approval time for quotes
• B.Dashboard of opportunity stage duration
• C.Dashboard of month-over-month trend of lead conversions
• D.Report on campaign return on investment (ROI)

Comment: *

Name: *

Email: *

Verification: *

Universal Containers forecasts and closes business monthly, and it needs to store details of open opportunities weekly. The sales management team wants to analyze how the sales funnel is changing throughout the month.
What should a consultant recommend to meet this requirement?

• A.Create a reporting snapshot to run daily and store the results in a custom object.
• B.Create a reporting snapshot to run weekly and store the results in a custom object.
• C.Schedule a custom forecast report to run weekly and store the results in a custom report folder.
• D.Schedule a custom forecast report to run daily and store the results in a custom report folder.

Comment: *

Name: *

Email: *

Verification: *