Cloud Kicks wants to improve its return on investment (ROI) by creating intelligent processes built on trusted, targeted data.
What is a justification for using AppExchange data services?

• A.To use Salesforce Surveys to update customers' data
• B.To create customer segments with personas and scoring
• C.To activate customizable sales forecasting and lead scoring

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The sates manager at Cloud Kicks has proposed that the consultant one large Discovery meeting with 250 employees who use Salesforce currently to gain information to improve adoption.
What are the three efficient approaches the consultant could recommend to the sales manager?
Choose 3 answers

• A.Ask all employees to email their ideas and feedback to the consultant.
• B.Arrange multiple sessions with small groups of employees.
• C.Meet with a large group of employees to listen to their feedback.
• D.Ask management to select which employees should participate In sessions.
• E.Send a survey to all employees asking for a list of desired changes.

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During the Discovery phase of a project, which three steps should a consultant complete to prepare for a successful engagement? Choose 3 answers

• A.Create implementation plan.
• B.Establish project goals.
• C.Define sales processes.
• D.Define success metrics.
• E.Set project milestones.

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Cloud Kicks (CK) operates in multiple countries and wants to track historical exchange rates. The consultant at CX has implemented dated exchange rates by using Advanced Currency Management.
How is the converted currency amount calculation on Opportunities determined?

• A.The close date regardless of the opportunity stage
• B.The close date only when the stage is closed
• C.The current exchange rate regardless of the close date
• D.The exchange rate at the time the opportunity is closed

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The admin at Cloud Kicks needs to understand the adoption of Salesforce Files and multi-factor authentication.
What should a consultant recommend analysing adoption?

• A.Review the Setup Audit Trail.
• B.Create a report for the Login History object.
• C.Run the Salesforce Optimizer.
• D.Open the Lightning Usage App.

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