Universal Containers (UC) has an Account Hierarchy of customer accounts, with parent accounts representing corporate headquarters and child accounts representing franchises. The VP of sales believes that many franchises are missing from UC's Sales Cloud org because sales reps are unaware of them.
What should the consultant recommend to fill in the missing franchises?

• A.Utilize Sales Engagement to add an External ID to the data.
• B.Implement a data enrichment package from AppExchange.
• C.Download the Data Quality Analysis Dashboard from AppExchange.

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Cloud Kicks (CK) is just kicking off its project. The consultant wants to dive deeper into CK's process and pain points. Which three approaches should a consultant use to learn about and empathize with the customer?
Choose 3 answers

• A.Embodying
• B.Shadowing
• C.Interviewing
• D.Role Playing
• E.Leading Workshops

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Cloud Kicks has purchased a list of leads and wants sales reps to contact and measure the return on investment (ROI) of the purchased list.
Which solution should the consultant recommend?

• A.Create a Campaign, import the list as Leads, and add them to the Campaign.
• B.Import the list as new Leads and update the Lead Source to "Purchased Lead.
• C.Create a new custom object to import purchased Leads,
• D.Import the list as new Leads using the Data Import Wizard.

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Cloud Kicks uses an external ERP application to process its orders. This ERP application needs to receive data about Opportunities when the Opportunity closes. Which two solutions should the Consultant recommend? Choose 2 answers

• A.Outbound Message with Workflow Rules
• B.Single Sign on
• C.Connected App
• D.REST Callout

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Cloud Kicks has hired a consultant to help with its quoting process. The consultant has determined that some quote custom fields should be viewed from the Opportunity.
What should a consultant consider when implementing the custom fields?

• A.Related Quote items on all Quotes are impacted when an Opportunity Line Item is deleted.

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