A technician needs to get replacement part for damaged inventory on them for an upcoming job.
To which object should the technician add a product request record?

• A.service report
• B.service appointment
• C.work order
• D.work types

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Universal container has enabled field service lightning and want to enable milestones for work order.
What should a consultant take into consideration?

• A.Creating milestones trackers requires a custom lightning component
• B.Creating entitlement for class and work order must be separated
• C.Creating entitlements for work orders requires a custom lightning component
• D.Creating milestones for word orders requires an entitlement for case

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Approximately 70% of Universal Containers' site visits are inspections and quotation sessions that take roughly the same amount of time and same set of resource skills to complete. What should a Consultant recommend to streamline the creation of these work orders?

• A.Create Work Types for use on Work Orders
• B.Create a standard set of Work Order Line Items.
• C.Train Technicians to use Duplicate Work Order feature.
• D.Launch the Work Order Standardization Wizard.

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Universal containers wants to reduce field service-related costs by cutting overtime pay and fuel expenses for internal employees when scheduling all service appointments.
Which two customizations should the consultant recommend to meet this requirement?
Choose 2 answers

• A.Create a new scheduling policy that includes service objectives in this order: ASAP, Resource Priority, skill level, preferred services resource, minimize travel minimize overtime.
• B.Create a custom quick action for booking appointments and candidates that use the new scheduling policy.
• C.Select the new policy as the scheduling policy for the scheduled optimization job.
• D.Create a new scheduling policy that includes service objectives in this order:
  minimize overtime, minimize travel, preferred service resource, skill level, resource priority, asap.

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universal container UC uses two contractors 1 and contractor 2 to perform repair work contractor 1 has provided service for UC for longer period time and considered to have more repair work expertise then contractor 2 How should a consultant configure the contractors experience?

• A.Assign contractors 1 and 2 different skill levels for repair works
• B.Assign contractors 1 and 2 preferred source
• C.Assign contractors 1 and 2 different capacities of repair work
• D.Assign contractors 1 and 2 as excluded resources

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