The org-wide default sharing for a service appointment is set to be private If service appointment is cancelled, which users will have visibility to record?

• A.Assigned resources, owners of service appointment and member of service territory
• B.Owner of service appointment and member of user territory
• C.Assigned resources, owner of service appointment and member of user territory
• D.Owner of service appointment and member of service territory

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Universal Containers sells widgets with multiple components. Based on a problem reported by a customer, one or more of the components need to be replaced.
What should a Consultant recommend to accurately record the required work?

• A.Service Appointments and Service Appointment Line Items
• B.Work Orders with Products Consumed
• C.Work Orders with Work Order Line Items
• D.Work Orders with Service Appointments

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Universal Containers wants to track when Technicians need to visit a customer site multiple times to resolve an issue.
How should a Consultant configure this using a single Work Order'

• A.Create a new Child Work Order for each site visit.
• B.Create a new Service Appointment for each site visit.
• C.Create a new Work Order Line Item for each site visit.
• D.Create a new Product Consumed for each site visit.

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technicians at Universal container use the field service lightning mobile app at a customer site. After completing th3 work technician updates the service appointment status to complete and save the records. Dispatcher see the appointment as dispatched on the console instead of seeing the complete status update Which two troubleshooting steps should a consultant take to resolve the issue?
Choose 2 answers

• A.Investigate work order life cycle
• B.Verify the dispatcher ran the service appointment data job
• C.Review service appointment automation
• D.Conform the technician mobile device is online

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northern trail outfitters (NTO) wants to improve costume satisfaction by setting expectations around upcoming appointments.
When designing the costume service representative's user interface, in most cases which tow fields should be shared with the costumer about an upcoming appointment?
Choose 2 answers

• A.arrival window end
• B.scheduled start
• C.arrival window starts
• D.scheduled end

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