Upon arrival for the service appointment, technician report a team of people is required to resolve the issue How can the dispatcher ensure the required resources are assign to the issue?

• A.Create a new service appointment and assign to crew
• B.Assign the existing work order to crew
• C.Assign the existing service appointment to the crew
• D.Create a new work order and assign a crew

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Universal Containers wants to prevent the lunch break from interfering with existing scheduled work.
How should a Consultant configure the Scheduling Policy to ensure a 30-minute lunch break that begins every day after 1 PM?

• A.Use appropriate Resource Operating Hours.
• B.Create Resource Absences every day.
• C.Create a recurring Service Appointment.
• D.Use the Resource Availability Rule.

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Northern Trail Outfitters is implementing drip feed dispatching. When testing the new functionality, the drip does not dispatch appointments as expected. A consultant is engaged to troubleshoot the issue.
What is preventing the drip feed from triggering?

• A.The status on completed appointments can only be Canceled, Completed, or Cannot Complete.
• B.The appointment status is going from Scheduled to Completed.
• C.Other scheduled jobs are dispatching appointments and exceeding the drip feed value.
• D.The default drip feed setting is overriding the drip feed rate on a service territory.

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Universal Containers' (UC) customers have asset scheduled to be moved between locations by field personnel.
UC wants to implement a standard process focused on asset traceability. Which two object should a Consultant recommend to meet this requirement? Choose 2 answers

• A.Cases
• B.Work Orders
• C.Service Appointments
• D.Assets

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Universal containers plans to deploy field service lightning to 100 external contractors. There are 75 contractors who need access to work Orders assets mobile app, and chatter. the remaining 25 contractors are paid a commission on sales of containers and need to schedule resources.
Which license types and quantities should the consultant recommend?

• A.100 contractors
  100 contractors
• B.75 contractors
  25 contractors
• C.25 contractors
• D.25 contractors
  100 contractors

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