The shipping department at the Northern Trail Outfitters (NTO) is responsible for sending product samples as part of the sales process. When an opportunity moves to the 'Sampling' stage, NTO an automatic email sent to the shipping department listing the Products on the opportunity. How can this requirement be met using a workflow email?

• A.Create it on the Opportunity Product using an HTML email template.
• B.Create it on the Opportunity Product using a visualforce email template.
• C.Create it on the Opportunity using an HTML email template.
• D.Create it on the Opportunity using a visualforce email template.

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Your forecast is available to your manager only after you have clicked the Submit button.

• A.True
• B.False

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There are four steps to managing Products and Price Books. Can you put the steps in order?

• A.Set List Price
• B.Create Custom PriceBook
• C.Defined Standard Price
• D.Create Product

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In the last requirements meeting, Cloud Kicks team member mention that they will be taking the next week off for a conference. What should a Consultant do in response to this news?

• A.Update the project plan and communicate it to all the stakeholders
• B.Have the client sign off on requirements and start the build
• C.Update the solution design while they are at the conference
• D.Set up two requirements workshops the following week

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Universal Containers is devising a separate sales methodology to upsell service contracts to its existing customer base. The company would like to track and report on these deals separately from other deals. What should a consultant recommend to meet this requirement?

• A.Create a customer filed on opportunity to flag and report on these deals.
• B.Create separate page layout and report to flag and report on these deals
• C.Create an opportunity record type and sales process for reporting on these deals
• D.Add upsell as a stage and create a summary report by opportunity stage

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