Cloud Kicks has just completed a Sales Cloud implementation and the marketing team is creating campaigns.
Cloud Kicks wants to gain feedback on the implementation.
What should the Consultant recommend?

• A.Undergo training.
• B.Upgrade to the latest Salesforce release.
• C.Sign off on the Statement of Work.
• D.Complete a post-mortem.

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How is ROI calculated for campaigns?

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Cloud Kicks has a multi-phase selling process where every sales stage corresponds with a phase in the process.
The first phase is preliminary qualification, where Opportunities should not contribute to Cloud Kicks' forecast.
Which two actions should be taken to ensure that Opportunities do not contribute to Cloud Kicks' forecast during the first stage? Choose 2 answers

• A.Configure the first stage with the omitted forecast category.
• B.Require sales staff to enter $0 for the Opportunity amount.
• C.Require sales staff to enter 0% for the Opportunity probability.
• D.Override the forecast to be SO for first stage Opportunities.
• E.Assign 0% probability to the first sales stage.

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Cloud Kicks recently started using Sales Cloud and hosts its business website outsite of Salesforce. On its website, Cloud Kicks has a lead generation web page. The VP of Sales wants the Leads captured in its self-hosted website to be reflected in Salesforce. What should Consultant reccomend?

• A.Implement Web-to-Lead to create Leads in Salesforce from the Cloud Kicks website.
• B.Implement the SOAP web service API to send Leads from the Cloud Kicks website to Salesforce.
• C.Implement Salesforce Connect to create Leads in Salesforce from the Cloud Kics website.
• D.Implement the REST web service API to send Leads from the Cloud Kicks website to Salesforce.

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Cloud Kicks maintains two lines of business: individual sales and franchise sales. The sales cycle for franchise sales is more complex and involves more stages than the individual sales cycle.
Which three actions should the Consultant recommend to create a solution? (Choose three.)

• A.Assign different page layouts to each record type.
• B.Configure different sales processes for each line of business.
• C.Configure different record types.
• D.Configure different sales processes to each page layout.
• E.Assign different sales processes to each page layout.

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