Which role is required to delete an incident?

• A.incident_manager
• B.itil
• C.itil_admin
• D.admin

Comment: *

Name: *

Email: *

Verification: *

Given the class structure shown below, which types of Cls will be included in a report run against the cmdb_ci_computer table?

• A.Cls defined directly in cmdb_ci_computer and all parent classes
• B.Cls defined directly in cmdb_ci_computer and all child classes
• C.Just Cls defined directly in cmdb_ci_computer

Comment: *

Name: *

Email: *

Verification: *

An administrator has initiated the process of deploying changes from a sandbox to the production environment using the Force.com IDE.
Which three pieces of information must be supplied to the IDE during this process? (Choose three.)

• A.The metadata components that need to be deployed
• B.The environment into which the changes will be deployed
• C.The data of the fields which are being deployed
• D.The username and password of the destination environment
• E.The related change set connection information

Comment: *

Name: *

Email: *

Verification: *

Where is the online check-in banner message configured for walk-up experience on the service portal?

• A.Walk-up Experience > Portal > Settings
• B.The Service Portal online check-in widget
• C.The Walk-up Experience widget
• D.Service Portal > Check-in > Settings

Comment: *

Name: *

Email: *

Verification: *

Consider the above trigger intended to assign the Account to the manager of the Account's region.
Which two changes should a developer make in this trigger to adhere to best practices? (Choose two.)

• A.Use a Map accountMap instead of List accountList.
• B.Remove the last line updating accountList as it is not needed.
• C.Move the Region__c query to outside the loop.
• D.Use a Map to cache the results of the Region__c query by Id.

Comment: *

Name: *

Email: *

Verification: *