Which functionalities are available in Genesys Cloud CX WFM? (Choose three.)

• A.Short-Term Forecasts
• B.Forecast simulator
• C.Schedules
• D.Long-Term Forecasts

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Select the categories of Prompts in Architect. (Choose two.)

• A.User
• B.Menu
• C.System
• D.Data

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Which of the following is NOT a feature of Genesys Cloud CX contact center?

• A.Workforce Management
• B.Quality Management
• C.Human Capital Management
• D.Automatic Call Distribution

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_________ binds the numbering plan with the trunk.

• A.Edge
• B.Edge Group
• C.Inbound route
• D.Outbound route

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Your company has just acquired a new building, and you have to add this new location to Genesys Cloud CX.
What are the prerequisites to perform this task? (Choose two.)

• A.You must know the exact coordinates of the new building.
• B.You must have images of all the users located at the new location.
• C.You must collect general information such as building address, number of floors, location contact information, etc.
• D.You must have the basic profile data for all users at the new location.
• E.You must have Admin rights to Genesys Cloud CX.

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