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  3. CPUX-F Exam
  4. ISQI.CPUX-F.v2023-01-16.q36 Dumps
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Question 16

A colleague is planning interviews with users of a restaurant review system. Among other questions, their interview checklist includes the question How do you choose a restaurant?
Which two of the following terms best characterise this interview question?

Correct Answer: B,F
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Question 17

What concepts are a part of the user experience as defined in CPUX-F?

Correct Answer: A,C,E
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Question 18

Fill in the blank:
_________is a narrative text description of the procedure a specific user currently follows to complete one or more tasks.

Correct Answer:
As-is scenario
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Question 19

Which three of the following deliverables are created during the activity "Understand and specify the context of use"?

Correct Answer: B,C,D
Explanation
Context of use = A combination of users, goals, tasks, resources, and environments.
The purpose of "Analysis: understand and specify the context of use" is to understand and describe who the users are, what they do, what problems they have, and what their needs are, with respect to the planned interactive system. To understand users and their needs, we can observe users performing tasks, interview users and conduct focus groups.
The context of use is described in user group profiles and personas (who are the users), as-is scenarios (how do users currently do tasks), task models (details about what the tasks are) and user journey maps (how users interact with the interactive system and the organisation providing it)
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Question 20

Which one of the terms below best characterises the following description?
Elena Montgomery, Human Resources Coordinator, Fluid Pharmaceuticals
Elena is 35 years old. She shares an apartment with her boyfriend of 4 years - they have no children. Her favourite pastimes are dancing tango and preparing wonderful tapas. She speaks conversational Spanish.
Elena spends most of her day processing forms that are needed to hire, transfer, or discharge employees in the Marketing department. If something is incomplete or unclear, she takes the time she needs to find the answer.
She is an expert in all relevant forms and procedures.
Elena's goals: Advance in HR, excellence through accuracy; helpfulness; do not fall behind.

Correct Answer: B
Explanation
The context of use is described in user group profiles and personas (who are the users), as-is scenarios (how do users currently do tasks), task models (details about what the tasks are) and user journey maps (how users interact with the interactive system and the organisation providing it).
A user group profile is a generalised description of a collection of users with the same or similar personal characteristics and context of use related to the interactive system.
A persona is a description of a fictitious but realistic user and what he or she intends to do when using the interactive system.
An as-is scenario is a narrative text description of the procedure a specific user currently follows to complete one or more tasks, A task model is a list of subtasks for each task which the user has to complete to reach their goals. Task models help the design team to design the right solution for each task. User journey maps provide an overview of the touchpoints where users interact with the interactive system and the organisation providing the interactive system. They help stakeholders and user experience professionals understand and optimise the user experience.
A user group profile is a generalised description of a collection of users with the same or similar personal characteristics and context of use related to the interactive system.
A persona is a description of a fictitious but realistic user and what he or she intends to do when using the interactive system.
The main purpose of personas and as-is scenarios is to identify user needs and make it easier for designers, developers and other stakeholders to understand who the users are, what they do, what their obstacles are, and to facilitate discussions within the design team.
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