What are quantitative user requirements? Choose two

• A.Quantitative user requirements set the basis for all requirements
• B.Quantitative user requirements set measurable goals for usability and user experience.
• C.Quantitative user requirements provide a basis for the design of the interactive system and can be verified by evaluating the interactive system.
• D.Quantitative user requirements qualify the number of required requirements
• E.Quantitative user requirements are measurable qualitative requirements for the design plan
• F.Quantitative user requirements are always related to exponentially quantifiable requirements

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Which one of the following best describes the purpose of a storyboard?

• A.To obtain a deep understanding of the context of use, user needs and user requirements
• B.To guide usability test participants who get stuck during a usability test
• C.To communicate important information about users gathered during observation and interviews to interested stakeholders in a popular and efficient way
• D.To gather information about users, goals, tasks, resources and environments - that is, how things are currently done
• E.To identify where encounters between the user and the interactive system happen
• F.To provide a very early tangible basis for discussions about what the future interactive system could be like for the user, before prototypes are constructed

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Fill in the blanks:
A usability_________ shows what representative users are able to accomplish with the interactive system when they carry out representative__________. Eliciting__________ opinions from users, or _________ them, is not part of a usability__________.

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Fill in the blank:
Heuristics in user design is a generally recognised__________ that helps to achieve usability.

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VisitDenmark is planning an app that lets visitors search for attractions, events and restaurants in Denmark.
Which two of the following remarks from an interviewer during an interview about the new app adhere to the master-apprentice principle?

• A.Interviewee: "Sometimes the opening hours listed for attractions are not up to date" Interviewer: "We'll talk about that in a moment. First, I want to hear more about the types of attractions that interest you"
• B.Interviewee: "It would be nice if the app could show me videos from past music festivals" Interviewer:
  !iReally? What do you expect from a music festival?"
• C.Interviewee: "I like restaurant reviews but I always read them carefully to find out if they're fake." Interviewer: "Can you explain what you mean by ;fake'?"
• D.Interviewee: "I am quite interested in design, so I would like to have an overview of museums and shops that show contemporary design" Interviewer: "Can you give me an example of a museum and a shop that you enjoyed?"
• E.Interviewee: "Sometimes the French text is a bit silly. It's clearly written by someone..:1 Interviewer interrupts: "Should there be more pictures?"
• F.Interviewee: "I usually prefer quiet restaurants because they allow me to understand what people in my party are saying" Interviewer: ::Yes. I agree with that. Let me make a note of it. I love restaurants like i;Roligheden" ("Silence") in Copenhagen, which is very quiet indeed"

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